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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington D.C. 20549

FORM 10-Q

(Mark One)

☒ | QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2020
or

☐ | TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to
Commission File Number: 0-24260

AMEDISYS, INC.
(Exact Name of Registrant as Specified in its Charter)

Delaware |  | 11-3131700
(State or other jurisdiction of incorporation or organization) |  | (I.R.S. Employer Identification No.)

3854 American Way, Suite A, Baton Rouge, LA 70816
(Address of principal executive offices, including zip code)
(225) 292-2031 or (800) 467-2662
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class |  | Trading Symbol(s) |  | Name of each exchange on which registered
Common Stock, par value $0.001 per share |  | AMED |  | The NASDAQ Global Select Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer |  | ☒ |  | Accelerated filer |  | ☐
Non-accelerated filer |  | ☐ |  | Smaller reporting company |  | ☐
Emerging growth company |  | ☐ |  |  |  |

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒
The number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date, is as follows: Common stock, $0.001 par value, 32,810,539 shares outstanding as of October 23, 2020.

TABLE OF CONTENTS

SPECIAL CAUTION CONCERNING FORWARD-LOOKING STATEMENTS | 1
;;; |
PART I. | FINANCIAL INFORMATION |
ITEM 1. | FINANCIAL STATEMENTS: |
| CONDENSED CONSOLIDATED BALANCE SHEETS AS OF SEPTEMBER 30, 2020 (UNAUDITED) AND DECEMBER 31, 2019 | 2
| CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE THREE AND NINE-MONTH PERIODS ENDED SEPTEMBER 30, 2020 AND 2019 (UNAUDITED) | 3
| CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY FOR THE THREE AND NINE-MONTH PERIODS ENDED SEPTEMBER 30, 2020 AND 2019 (UNAUDITED) | 4
| CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS FOR THE NINE-MONTH PERIODS ENDED SEPTEMBER 30, 2020 AND 2019 (UNAUDITED) | 5
ITEM 2. | MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS | 25
ITEM 3 | QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK | 43
ITEM 4. | CONTROLS AND PROCEDURES | 43
PART II. OTHER INFORMATION |
ITEM 1. | LEGAL PROCEEDINGS | 45
ITEM 1A. | RISK FACTORS | 45
ITEM 2. | UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS | 45
ITEM 3. | DEFAULTS UPON SENIOR SECURITIES | 45
ITEM 4. | MINE SAFETY DISCLOSURES | 45
ITEM 5. | OTHER INFORMATION | 45
ITEM 6. | EXHIBITS | 46
SIGNATURES | 47

SPECIAL CAUTION CONCERNING FORWARD-LOOKING STATEMENTS
When included in this Quarterly Report on Form 10-Q, or in other documents that we file with the Securities and Exchange Commission (“SEC”) or in statements made by or on behalf of the Company, words like “believes,” “belief,” “expects,” “strategy,”“plans,” “anticipates,” “intends,” “projects,” “estimates,” “may,” “might,” “could,” “would,” “should” and similar expressions are intended to identify forward-looking statements as defined by the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve a variety of risks and uncertainties that could cause actual results to differ materially from those described therein. These risks and uncertainties include, but are not limited to the following: the impact of the novel coronavirus pandemic ("COVID-19"), including the measures that have been and may be taken by governmental authorities to mitigate it, on our business, financial condition and results of operations, changes in or our failure to comply with existing federal and state laws or regulations or the inability to comply with new government regulations on a timely basis, changes in Medicare and other medical payment levels, our ability to open care centers, acquire additional care centers and integrate and operate these care centers effectively, competition in the healthcare industry, changes in the case mix of patients and payment methodologies, changes in estimates and judgments associated with critical accounting policies, our ability to maintain or establish new patient referral sources, our ability to consistently provide high-quality care, our ability to attract and retain qualified personnel, our ability to keep our patients and employees safe, changes in payments and covered services by federal and state governments, future cost containment initiatives undertaken by third-party payors, our access to financing, our ability to meet debt service requirements and comply with covenants in debt agreements, business disruptions due to natural disaster, acts of terrorism, widespread protests or civil unrest, our ability to integrate, manage and keep our information systems secure, our ability to realize the anticipated benefits of acquisitions, and changes in law or developments with respect to any litigation relating to the Company, including various other matters, many of which are beyond our control.
Because forward-looking statements are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified, you should not rely on any forward-looking statement as a prediction of future events. We expressly disclaim any obligation or undertaking and we do not intend to release publicly any updates or changes in our expectations concerning the forward-looking statements or any changes in events, conditions or circumstances upon which any forward-looking statement may be based, except as required by law. For a discussion of some of the factors discussed above as well as additional factors, see our Annual Report on Form 10-K for the year ended December 31, 2019, filed with the SEC on February 19, 2020, particularly, Part I, Item 1A - Risk Factors therein, which are incorporated herein by reference, and Part II, Item 1A. Risk Factors of this Quarterly Report on Form 10-Q. Additional risk factors may also be described in reports that we file from time to time with the SEC.
Available Information
Our company website address is www.amedisys.com. We use our website as a channel of distribution for important company information. Important information, including press releases, analyst presentations and financial information regarding our company, is routinely posted on and accessible on the Investor Relations subpage of our website, which is accessible by clicking on the tab labeled “Investors” on our website home page. Visitors to our website can also register to receive automatic e-mail and other notifications alerting them when new information is made available on the Investor Relations subpage of our website. In addition, we make available on the Investor Relations subpage of our website (under the link “SEC filings”), free of charge, our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, ownership reports on Forms 3, 4 and 5 and any amendments to those reports as soon as reasonably practicable after we electronically file or furnish such reports with the SEC. Further, copies of our Certificate of Incorporation and Bylaws, our Code of Ethical Business Conduct, our Corporate Governance Guidelines and the charters for the Audit, Compensation, Quality of Care, Compliance and Ethics and Nominating and Corporate Governance Committees of our Board are also available on the Investor Relations subpage of our website (under the link “Governance”). Reference to our website does not constitute incorporation by reference of the information contained on the website and should not be considered part of this document. Our electronically filed reports can also be obtained on the SEC’s internet site at http://www.sec.gov.
1

PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
AMEDISYS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
(Amounts in thousands, except share data)

| September 30, 2020 (unaudited) |  | December 31, 2019
ASSETS |  |  |
Current assets: |  |  |
Cash and cash equivalents | $ | 112,904 |  |  | $ | 30,294 |
Restricted cash | 2,549 |  |  | 66,196 |
Patient accounts receivable | 250,777 |  |  | 237,596 |
Prepaid expenses | 14,906 |  |  | 8,243 |
Other current assets | 30,114 |  |  | 8,225 |
Total current assets | 411,250 |  |  | 350,554 |
Property and equipment, net of accumulated depreciation of $101,512 and $96,137 | 24,104 |  |  | 28,113 |
Operating lease right of use assets | 94,273 |  |  | 84,791 |
Goodwill | 931,483 |  |  | 658,500 |
Intangible assets, net of accumulated amortization of $17,165 and $7,044 | 84,143 |  |  | 64,748 |
Deferred income taxes | 24,189 |  |  | 21,427 |
Other assets | 33,278 |  |  | 54,612 |
Total assets | $ | 1,602,720 |  |  | $ | 1,262,745 |
LIABILITIES AND EQUITY |  |  |
Current liabilities: |  |  |
Accounts payable | $ | 39,037 |  |  | $ | 31,259 |
Payroll and employee benefits | 126,543 |  |  | 120,877 |
Accrued expenses | 170,743 |  |  | 137,111 |
Provider relief fund advance | 60,000 |  |  | — |
Current portion of long-term obligations | 10,711 |  |  | 9,927 |
Current portion of operating lease liabilities | 30,462 |  |  | 27,769 |
Total current liabilities | 437,496 |  |  | 326,943 |
Long-term obligations, less current portion | 300,576 |  |  | 232,256 |
Operating lease liabilities, less current portion | 62,519 |  |  | 56,128 |
Other long-term obligations | 44,386 |  |  | 5,905 |
Total liabilities | 844,977 |  |  | 621,232 |
Commitments and Contingencies—Note 5 |  |  |
Equity: |  |  |
Preferred stock, $0.001 par value, 5,000,000 shares authorized; none issued or outstanding | — |  |  | — |
Common stock, $0.001 par value, 60,000,000 shares authorized; 37,457,444 and 36,638,021 shares issued; and 32,802,785 and 32,284,051 shares outstanding | 37 |  |  | 37 |
Additional paid-in capital | 690,099 |  |  | 645,256 |
Treasury stock, at cost 4,654,659 and 4,353,970 shares of common stock | (318,771) |  |  | (251,241) |
Accumulated other comprehensive income | — |  |  | 15 |
Retained earnings | 384,840 |  |  | 246,383 |
Total Amedisys, Inc. stockholders’ equity | 756,205 |  |  | 640,450 |
Noncontrolling interests | 1,538 |  |  | 1,063 |
Total equity | 757,743 |  |  | 641,513 |
Total liabilities and equity | $ | 1,602,720 |  |  | $ | 1,262,745 |

The accompanying notes are an integral part of these condensed consolidated financial statements.
2

AMEDISYS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Amounts in thousands, except per share data)
(Unaudited)

| For the Three-Month Periods Ended September 30, |  | For the Nine-Month Periods Ended September 30,
| 2020 |  | 2019 |  | 2020 |  | 2019
Net service revenue | $ | 544,070 |  |  | $ | 494,631 |  |  | $ | 1,520,814 |  |  | $ | 1,454,955 |
Other operating income | 4,812 |  |  | — |  |  | 27,592 |  |  | — |
Cost of service, excluding depreciation and amortization | 297,668 |  |  | 288,708 |  |  | 878,633 |  |  | 854,734 |
General and administrative expenses: |  |  |  |  |  |  |
Salaries and benefits | 123,146 |  |  | 99,941 |  |  | 330,329 |  |  | 293,127 |
Non-cash compensation | 7,124 |  |  | 6,298 |  |  | 19,758 |  |  | 18,451 |
Other | 49,348 |  |  | 48,474 |  |  | 142,616 |  |  | 140,284 |
Depreciation and amortization | 8,283 |  |  | 4,366 |  |  | 19,955 |  |  | 12,440 |
Operating expenses | 485,569 |  |  | 447,787 |  |  | 1,391,291 |  |  | 1,319,036 |
Operating income | 63,313 |  |  | 46,844 |  |  | 157,115 |  |  | 135,919 |
Other income (expense): |  |  |  |  |  |  |
Interest income | 31 |  |  | 15 |  |  | 258 |  |  | 59 |
Interest expense | (2,692) |  |  | (3,778) |  |  | (8,675) |  |  | (11,459) |
Equity in earnings from equity method investments | 1,435 |  |  | (812) |  |  | 2,399 |  |  | 4,120 |
Miscellaneous, net | 122 |  |  | 1,975 |  |  | (2,318) |  |  | 2,404 |
Total other expense, net | (1,104) |  |  | (2,600) |  |  | (8,336) |  |  | (4,876) |
Income before income taxes | 62,209 |  |  | 44,244 |  |  | 148,779 |  |  | 131,043 |
Income tax benefit (expense) | 10,202 |  |  | (9,919) |  |  | (9,175) |  |  | (31,105) |
Net income | 72,411 |  |  | 34,325 |  |  | 139,604 |  |  | 99,938 |
Net income attributable to noncontrolling interests | (430) |  |  | (193) |  |  | (1,147) |  |  | (760) |
Net income attributable to Amedisys, Inc. | $ | 71,981 |  |  | $ | 34,132 |  |  | $ | 138,457 |  |  | $ | 99,178 |
Basic earnings per common share: |  |  |  |  |  |  |
Net income attributable to Amedisys, Inc. common stockholders | $ | 2.20 |  |  | $ | 1.06 |  |  | $ | 4.26 |  |  | $ | 3.09 |
Weighted average shares outstanding | 32,662 |  |  | 32,211 |  |  | 32,469 |  |  | 32,096 |
Diluted earnings per common share: |  |  |  |  |  |  |
Net income attributable to Amedisys, Inc. common stockholders | $ | 2.16 |  |  | $ | 1.03 |  |  | $ | 4.16 |  |  | $ | 3.01 |
Weighted average shares outstanding | 33,260 |  |  | 33,002 |  |  | 33,267 |  |  | 32,944 |

The accompanying notes are an integral part of these condensed consolidated financial statements.
3

AMEDISYS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(Amounts in thousands, except common stock shares)
(Unaudited)

| For the Three-Months Ended September 30, 2020
| Total |  | Common Stock |  | Additional Paid-in Capital |  | Treasury Stock |  | Accumulated Other Comprehensive Income |  | Retained Earnings |  | Noncontrolling Interests
Shares |  | Amount |
Balance, June 30, 2020 | $ | 722,259 |  |  | 36,831,298 |  |  | $ | 37 |  |  | $ | 665,580 |  |  | $ | (257,625) |  |  | $ | — |  |  | $ | 312,859 |  |  | $ | 1,408 |
Issuance of stock – employee stock purchase plan | 914 |  |  | 5,414 |  |  | — |  |  | 914 |  |  | — |  |  | — |  |  | — |  |  | — |
Issuance/(cancellation) of non-vested stock | — |  |  | 81,767 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |
Exercise of stock options | 3,123 |  |  | 538,965 |  |  | — |  |  | 3,123 |  |  | — |  |  | — |  |  | — |  |  | — |
Non-cash compensation | 7,124 |  |  | — |  |  | — |  |  | 7,124 |  |  | — |  |  | — |  |  | — |  |  | — |
Surrendered shares | (47,788) |  |  | — |  |  | — |  |  | 13,358 |  |  | (61,146) |  |  | — |  |  | — |  |  | — |
Noncontrolling interest distribution | (300) |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | (300) |
Net income | 72,411 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 71,981 |  |  | 430 |
Balance, September 30, 2020 | $ | 757,743 |  |  | 37,457,444 |  |  | $ | 37 |  |  | $ | 690,099 |  |  | $ | (318,771) |  |  | $ | — |  |  | $ | 384,840 |  |  | $ | 1,538 |
| For the Three-Months Ended September 30, 2019
| Total |  | Common Stock |  | Additional Paid-in Capital |  | Treasury Stock |  | Accumulated Other Comprehensive Income |  | Retained Earnings |  | Noncontrolling Interests
Shares |  | Amount |
Balance, June 30, 2019 | $ | 562,942 |  |  | 36,445,591 |  |  | $ | 36 |  |  | $ | 623,309 |  |  | $ | (246,175) |  |  | $ | 15 |  |  | $ | 184,596 |  |  | $ | 1,161 |
Issuance of stock – employee stock purchase plan | 850 |  |  | 8,230 |  |  | — |  |  | 850 |  |  | — |  |  | — |  |  | — |  |  | — |
Issuance of stock – 401(k) plan | 2,353 |  |  | 19,381 |  |  | — |  |  | 2,353 |  |  | — |  |  | — |  |  | — |  |  | — |
Issuance/(cancellation) of non-vested stock | — |  |  | 88,334 |  |  | 1 |  |  | (1) |  |  | — |  |  | — |  |  | — |  |  | — |
Exercise of stock options | 2,045 |  |  | 37,737 |  |  | — |  |  | 2,045 |  |  | — |  |  | — |  |  | — |  |  | — |
Non-cash compensation | 6,298 |  |  | — |  |  | — |  |  | 6,298 |  |  | — |  |  | — |  |  | — |  |  | — |
Surrendered shares | (4,895) |  |  | — |  |  | — |  |  | — |  |  | (4,895) |  |  | — |  |  | — |  |  | — |
Noncontrolling interest distribution | (453) |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | (453) |
Net income | 34,325 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 34,132 |  |  | 193 |
Balance, September 30, 2019 | $ | 603,465 |  |  | 36,599,273 |  |  | $ | 37 |  |  | $ | 634,854 |  |  | $ | (251,070) |  |  | $ | 15 |  |  | $ | 218,728 |  |  | $ | 901 |
| For the Nine-Months Ended September 30, 2020
| Total |  | Common Stock |  | Additional Paid-in Capital |  | Treasury Stock |  | Accumulated Other Comprehensive Income |  | Retained Earnings |  | Noncontrolling Interests
Shares |  | Amount |
Balance, December 31, 2019 | $ | 641,513 |  |  | 36,638,021 |  |  | $ | 37 |  |  | $ | 645,256 |  |  | $ | (251,241) |  |  | $ | 15 |  |  | $ | 246,383 |  |  | $ | 1,063 |
Issuance of stock – employee stock purchase plan | 2,600 |  |  | 16,772 |  |  | — |  |  | 2,600 |  |  | — |  |  | — |  |  | — |  |  | — |
Issuance of stock – 401(k) plan | 3,057 |  |  | 18,312 |  |  | — |  |  | 3,057 |  |  | — |  |  | — |  |  | — |  |  | — |
Issuance/(cancellation) of non-vested stock | — |  |  | 166,651 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |
Exercise of stock options | 6,070 |  |  | 617,688 |  |  | — |  |  | 6,070 |  |  | — |  |  | — |  |  | — |  |  | — |
Non-cash compensation | 19,758 |  |  | — |  |  | — |  |  | 19,758 |  |  | — |  |  | — |  |  | — |  |  | — |
Surrendered shares | (54,172) |  |  | — |  |  | — |  |  | 13,358 |  |  | (67,530) |  |  | — |  |  | — |  |  | — |
Noncontrolling interest distribution | (672) |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | (672) |
Write-off of other comprehensive income | (15) |  |  | — |  |  | — |  |  | — |  |  | — |  |  | (15) |  |  | — |  |  | — |
Net income | 139,604 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 138,457 |  |  | 1,147 |
Balance, September 30, 2020 | $ | 757,743 |  |  | 37,457,444 |  |  | $ | 37 |  |  | $ | 690,099 |  |  | $ | (318,771) |  |  | $ | — |  |  | $ | 384,840 |  |  | $ | 1,538 |
| For the Nine-Months Ended September 30, 2019
| Total |  | Common Stock |  | Additional Paid-in Capital |  | Treasury Stock |  | Accumulated Other Comprehensive Income |  | Retained Earnings |  | Noncontrolling Interests
| Shares |  | Amount |
Balance, December 31, 2018 | $ | 482,633 |  |  | 36,252,280 |  |  | $ | 36 |  |  | $ | 603,666 |  |  | $ | (241,685) |  |  | $ | 15 |  |  | $ | 119,550 |  |  | $ | 1,051 |
Issuance of stock – employee stock purchase plan | 2,384 |  |  | 23,267 |  |  | — |  |  | 2,384 |  |  | — |  |  | — |  |  | — |  |  | — |
Issuance of stock – 401(k) plan | 6,966 |  |  | 57,783 |  |  | — |  |  | 6,966 |  |  | — |  |  | — |  |  | — |  |  | — |
Issuance/(cancellation) of non-vested stock | — |  |  | 185,515 |  |  | 1 |  |  | (1) |  |  | — |  |  | — |  |  | — |  |  | — |
Exercise of stock options | 3,388 |  |  | 80,428 |  |  | — |  |  | 3,388 |  |  | — |  |  | — |  |  | — |  |  | — |
Non-cash compensation | 18,451 |  |  | — |  |  | — |  |  | 18,451 |  |  | — |  |  | — |  |  | — |  |  | — |
Surrendered shares | (9,385) |  |  | — |  |  | — |  |  | — |  |  | (9,385) |  |  | — |  |  | — |  |  | — |
Noncontrolling interest distribution | (910) |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | (910) |
Net income | 99,938 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 99,178 |  |  | 760 |
Balance, September 30, 2019 | $ | 603,465 |  |  | 36,599,273 |  |  | $ | 37 |  |  | $ | 634,854 |  |  | $ | (251,070) |  |  | $ | 15 |  |  | $ | 218,728 |  |  | $ | 901 |

The accompanying notes are an integral part of these condensed consolidated financial statements.
4

AMEDISYS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Amounts in thousands)
(Unaudited)

| For the Nine-Month Periods Ended September 30,
| 2020 |  | 2019
Cash Flows from Operating Activities: |  |  |
Net income | $ | 139,604 |  |  | $ | 99,938 |
Adjustments to reconcile net income to net cash provided by operating activities: |  |  |
Depreciation and amortization | 19,955 |  |  | 12,440 |
Non-cash compensation | 19,758 |  |  | 18,451 |
Non-cash 401(k) employer match | — |  |  | 7,545 |
Amortization and impairment of operating lease right of use assets | 29,149 |  |  | 27,014 |
(Gain) loss on disposal of property and equipment | (77) |  |  | 6 |
Loss on sale of equity method investment | 2,980 |  |  | — |
Write-off of other comprehensive income | (15) |  |  | — |
Deferred income taxes | (2,762) |  |  | 17,798 |
Equity in earnings from equity method investments | (2,399) |  |  | (4,120) |
Amortization of deferred debt issuance costs/debt discount | 653 |  |  | 653 |
Return on equity investment | 3,919 |  |  | 3,727 |
Changes in operating assets and liabilities, net of impact of acquisitions: |  |  |
Patient accounts receivable | 6,486 |  |  | (39,469) |
Other current assets | (28,217) |  |  | (10,194) |
Other assets | (91) |  |  | 202 |
Accounts payable | (1,627) |  |  | (8,145) |
Accrued expenses | 25,594 |  |  | 27,903 |
Other long-term obligations | 38,481 |  |  | (231) |
Operating lease liabilities | (25,576) |  |  | (24,116) |
Operating lease right of use assets | (2,775) |  |  | (2,622) |
Net cash provided by operating activities | 223,040 |  |  | 126,780 |
Cash Flows from Investing Activities: |  |  |
Proceeds from sale of deferred compensation plan assets | 94 |  |  | 287 |
Proceeds from the sale of property and equipment | 80 |  |  | 158 |
Purchases of property and equipment | (2,995) |  |  | (6,337) |
Investments in equity method investees | (875) |  |  | (210) |
Proceeds from sale of equity method investment | 17,876 |  |  | — |
Acquisitions of businesses, net of cash acquired | (299,723) |  |  | (345,460) |
Net cash used in investing activities | (285,543) |  |  | (351,562) |
Cash Flows from Financing Activities: |  |  |
Proceeds from issuance of stock upon exercise of stock options | 6,070 |  |  | 3,388 |
Proceeds from issuance of stock to employee stock purchase plan | 2,600 |  |  | 2,384 |
Shares withheld to pay taxes on non-cash compensation | (54,172) |  |  | (9,385) |
Noncontrolling interest distribution | (672) |  |  | (910) |
Proceeds from borrowings under term loan | — |  |  | 175,000 |
Proceeds from borrowings under revolving line of credit | 432,000 |  |  | 192,500 |
Repayments of borrowings under revolving line of credit | (357,000) |  |  | (133,000) |
Principal payments of long-term obligations | (7,360) |  |  | (3,820) |
Debt issuance costs | — |  |  | (847) |
Provider relief fund advance | 60,000 |  |  | — |
Net cash provided by financing activities | 81,466 |  |  | 225,310 |
Net increase in cash, cash equivalents and restricted cash | 18,963 |  |  | 528 |
Cash, cash equivalents and restricted cash at beginning of period | 96,490 |  |  | 20,229 |
Cash, cash equivalents and restricted cash at end of period | $ | 115,453 |  |  | $ | 20,757 |
Supplemental Disclosures of Cash Flow Information: |  |  |
Cash paid for interest | $ | 4,902 |  |  | $ | 7,756 |
Cash paid for income taxes, net of refunds received | $ | 30,290 |  |  | $ | 17,656 |
Cash paid for operating lease liabilities | $ | 28,351 |  |  | $ | 26,738 |
Cash paid for finance lease liabilities | $ | 1,483 |  |  | $ | 792 |
Supplemental Disclosures of Non-Cash Activity: |  |  |
Right of use assets obtained in exchange for operating lease liabilities | $ | 29,876 |  |  | $ | 110,304 |
Right of use assets obtained in exchange for finance lease liabilities | $ | 822 |  |  | $ | 1,806 |
Reductions to right of use assets resulting from reductions to operating lease liabilities | $ | 767 |  |  | $ | 1,235 |

The accompanying notes are an integral part of these condensed consolidated financial statements.
5

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
1. NATURE OF OPERATIONS, CONSOLIDATION AND PRESENTATION OF FINANCIAL STATEMENTS
Amedisys, Inc., a Delaware corporation, (together with its consolidated subsidiaries, referred to herein as “Amedisys,” “we,” “us,” or “our”) is a multi-state provider of home health, hospice and personal care services with approximately 76% and 75% of our revenue derived from Medicare for the three and nine-month periods ended September 30, 2020, respectively, and approximately 74% of our revenue derived from Medicare for the three and nine-month periods ended September 30, 2019. As of September 30, 2020, we owned and operated 320 Medicare-certified home health care centers, 182 Medicare-certified hospice care centers and 14 personal-care care centers in 39 states within the United States and the District of Columbia.
Basis of Presentation
In our opinion, the accompanying unaudited condensed consolidated financial statements contain all adjustments (consisting solely of normal recurring adjustments) necessary to present fairly our financial position, our results of operations and our cash flows in accordance with U.S. generally accepted accounting principles (“U.S. GAAP”) for interim financial reporting. Our results of operations for the interim periods presented are not necessarily indicative of the results of our operations for the entire year and have not been audited by our independent auditors.
This report should be read in conjunction with our consolidated financial statements and related notes included in our Annual Report on Form 10-K for the year ended December 31, 2019, as filed with the Securities and Exchange Commission (“SEC”) on February 19, 2020 (the “Form 10-K”), which includes information and disclosures not included herein. Certain information and footnote disclosures normally included in annual financial statements prepared in accordance with U.S. GAAP have been condensed or omitted from the interim financial information presented, as allowed by SEC rules and regulations.
Recently Adopted Accounting Pronouncements
In June 2016, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") 2016-13, Financial Instruments - Credit Losses (Topic 326), which provides guidance for measuring credit losses on financial instruments. Our adoption of this standard on January 1, 2020 did not have a material effect on our condensed consolidated financial statements.
Recently Issued Accounting Pronouncements
In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740) - Simplifying the Accounting for Income Taxes, which simplifies the accounting for income taxes by removing certain exceptions to the general principles in Topic 740 and improves consistent application by clarifying and amending existing guidance. The ASU is effective for annual and interim periods beginning after December 15, 2020. Early adoption is permitted. While the Company does not expect a material impact upon adoption of ASU 2019-12, we are still evaluating the effect the standard will have on our consolidated financial statements and related disclosures and ongoing financial reporting.
Use of Estimates
Our accounting and reporting policies conform with U.S. GAAP. In preparing the unaudited condensed consolidated financial statements, we are required to make estimates and assumptions that impact the amounts reported in the condensed consolidated financial statements and accompanying notes. Actual results could differ from those estimates.
Principles of Consolidation
These unaudited condensed consolidated financial statements include the accounts of Amedisys, Inc. and our wholly owned subsidiaries. All significant intercompany accounts and transactions have been eliminated in our accompanying unaudited condensed consolidated financial statements, and business combinations accounted for as purchases have been included in our unaudited condensed consolidated financial statements from their respective dates of acquisition. In addition to our wholly owned subsidiaries, we also have certain equity investments that are accounted for as set forth below.
6

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
Investments
We consolidate investments when the entity is a variable interest entity and we are the primary beneficiary or if we have controlling interests in the entity, which is generally ownership in excess of 50%. Third party equity interests in our consolidated joint ventures are reflected as noncontrolling interests in our condensed consolidated financial statements.
We account for investments in entities in which we have the ability to exercise significant influence under the equity method if we hold 50% or less of the voting stock and the entity is not a variable interest entity in which we are the primary beneficiary. During the three-month period ended June 30, 2020, we sold our investment in the Heritage Healthcare Innovation Fund, LP via a secondary transaction for $17.9 million which resulted in a $3.0 million loss which is reflected in miscellaneous, net within our condensed consolidated statements of operations for the nine-month period ended September 30, 2020. The Company's original investment was made in 2010 and no longer fit within our strategic areas of focus. Proceeds from the sale were used to pay down debt and fund operations. The book value of investments that we account for under the equity method of accounting was $14.2 million and $35.7 million as of September 30, 2020 and December 31, 2019, respectively, and is reflected in other assets within our condensed consolidated balance sheet.
2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Revenue Recognition
We account for revenue from contracts with customers in accordance with ASU 2014-09, Revenue from Contracts with Customers (Topic 606) and ASU 2015-14, Revenue from Contracts with Customers (Topic 606): Deferral of the Effective Date (collectively, "ASC 606"), and as such, we recognize revenue in the period in which we satisfy our performance obligations under our contracts by transferring our promised services to our customers in amounts that reflect the consideration to which we expect to be entitled in exchange for providing patient care, which are the transaction prices allocated to the distinct services. The Company's cost of obtaining contracts is not material.
Revenues are recognized as performance obligations are satisfied, which varies based on the nature of the services provided. Our performance obligation is the delivery of patient care services in accordance with the nature and frequency of services outlined in physicians' orders, which are determined by a physician based on a patient's specific goals.
The Company's performance obligations relate to contracts with a duration of less than one year; therefore, the Company has elected to apply the optional exemption provided by ASC 606 and is not required to disclose the aggregate amount of the transaction price allocated to performance obligations that are unsatisfied or partially unsatisfied as of the end of the reporting period. The unsatisfied or partially unsatisfied performance obligations are generally completed when the patients are discharged, which generally occurs within days or weeks of the end of the reporting period.
We determine the transaction price based on gross charges for services provided, reduced by estimates for contractual and non-contractual revenue adjustments. Contractual revenue adjustments are recorded for the difference between our standard rates and the contracted rates to be realized from patients, third party payors and others for services provided. Non-contractual revenue adjustments include discounts provided to self-pay, uninsured patients or other payors, adjustments resulting from payment reviews and adjustments arising from our inability to obtain appropriate billing documentation, authorizations or face-to-face documentation. Subsequent changes to the estimate of the transaction price are recorded as adjustments to net service revenue in the period of change.
Non-contractual revenue adjustments are recorded for self-pay, uninsured patients and other payors by major payor class based on our historical collection experience, aged accounts receivable by payor and current economic conditions. The non-contractual revenue adjustments represent the difference between amounts billed and amounts we expect to collect based on our collection history with similar payors. The Company assesses its ability to collect for the healthcare services provided at the time of patient admission based on the Company's verification of the patient's insurance coverage under Medicare, Medicaid, and other commercial or managed care insurance programs. Medicare represents approximately 76% and 75% of the Company's consolidated net service revenue for the three and nine-month periods ended September 30, 2020, respectively, and 74% of the Company's consolidated net service revenue for the three and nine-month periods ended September 30, 2019.
Amounts due from third-party payors, primarily commercial health insurers and government programs (Medicare and Medicaid), include variable consideration for retroactive revenue adjustments due to settlements of audits and payment reviews.
7

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
We determine our estimates for non-contractual revenue adjustments related to payment reviews based on our historical experience and success rates in the claim appeals and adjudication process.
We determine our estimates for non-contractual revenue adjustments related to our inability to obtain appropriate billing documentation, authorizations or face-to-face documentation based on our historical experience, which primarily includes a historical collection rate of over 99% on Medicare claims. Revenue is recorded at amounts we estimate to be realizable for services provided.
Revenue by payor class as a percentage of total net service revenue is as follows:

| For the Three-Month Periods Ended September 30, |  | For the Nine-Month Periods Ended September 30,
| 2020 |  | 2019 |  | 2020 |  | 2019
Home Health: |  |  |  |  |  |  |
Medicare | 41 | % |  | 43 | % |  | 41 | % |  | 44 | %
Non-Medicare - Episodic-based | 7 | % |  | 9 | % |  | 6 | % |  | 9 | %
Non-Medicare - Non-episodic based | 12 | % |  | 11 | % |  | 13 | % |  | 12 | %
Hospice (1): |  |  |  |  |  |  |
Medicare | 35 | % |  | 31 | % |  | 34 | % |  | 30 | %
Non-Medicare | 2 | % |  | 2 | % |  | 2 | % |  | 1 | %
Personal Care | 3 | % |  | 4 | % |  | 4 | % |  | 4 | %
| 100 | % |  | 100 | % |  | 100 | % |  | 100 | %
(1) Acquired Compassionate Care Hospice on February 1, 2019, RoseRock Healthcare on April 1, 2019, Asana Hospice on January 1, 2020 and AseraCare on June 1, 2020.

Home Health Revenue Recognition
Medicare Revenue
Effective January 1, 2020, the Centers for Medicare and Medicaid Services ("CMS") implemented a revised case-mix adjustment methodology, the Patient-Driven Groupings Model ("PDGM"), to better align payment with patient care needs and ensure that clinically complex and ill beneficiaries have adequate access to home health care. PDGM uses 30-day periods of care rather than 60-day episodes of care as the unit of payment, eliminates the use of the number of therapy visits provided in determining payment and relies more heavily on clinical characteristics and other patient information.
Net service revenue is recorded based on the established Federal Medicare home health payment rate for a 30-day period of care. PDGM uses timing, admission source, functional impairment levels and principal and other diagnoses to case-mix adjust payments. The case-mix adjusted payment for a 30-day period of care is subject to additional adjustments based on certain variables, including, but not limited to (a) an outlier payment if our patient's care was unusually costly (capped at 10% of total reimbursement per provider number); (b) a low utilization payment adjustment (“LUPA”) if the number of visits provided was less than the established threshold, which ranges from two to six visits and varies for every case-mix group under PDGM; (c) a partial payment if a patient transferred to another provider or from another provider before completing the 30-day period of care; and (d) the applicable geographic wage index. Payment for non-routine supplies are now included in the 30-day payment rate.
Medicare can also make various adjustments to payments received if we are unable to produce appropriate billing documentation or acceptable authorizations. We estimate the impact of such adjustments based on our historical experience, which primarily includes a historical collection rate of over 99% on Medicare claims, and record this estimate during the period in which services are rendered as a reduction to revenue and a corresponding reduction to patient accounts receivable.
Amounts due from Medicare include variable consideration for retroactive revenue adjustments due to settlements of audits and payment reviews. We determine our estimates for non-contractual revenue adjustments related to payment reviews based on our historical experience and success rates in the claim appeals and adjudication process.
8

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
The Medicare home health benefit requires that beneficiaries be homebound (meaning that the beneficiary is unable to leave their home without a considerable and taxing effort), require intermittent skilled nursing, physical therapy or speech therapy services, and receive treatment under a plan of care established and periodically reviewed by a physician. In order to provide greater flexibility during the novel coronavirus pandemic ("COVID-19"), CMS has relaxed the definition of homebound status. During the pandemic, a beneficiary is considered homebound if they have been instructed by a physician not to leave their home because of a confirmed or suspected COVID-19 diagnosis or if the patient has a condition that makes them more susceptible to contracting COVID-19. Therefore, if a beneficiary is homebound due to COVID-19 and requires skilled services, the services will be covered under the Medicare home health benefit.
All Medicare contracts are required to have a signed plan of care which represents a single performance obligation, comprised of the delivery of a series of distinct services that are substantially similar and have a similar pattern of transfer to the customer. Accordingly, the Company accounts for the series of services ("episode") as a single performance obligation satisfied over time, as the customer simultaneously receives and consumes the benefits of the goods and services provided. An episode starts the first day a billable visit is performed and ends 60 days later or upon discharge, if earlier, with multiple continuous episodes allowed.
As noted above, under PDGM, we are now reimbursed for 30-day periods of care rather than 60-day episodes of care. ASC 606 notes that if an entity has a right to consideration from a customer in an amount that corresponds directly with the value of the entity’s performance completed to date, the entity may recognize revenue in the amount to which the entity has a right to invoice. We have elected to apply the "right to invoice” practical expedient and therefore, our revenue recognition is based on the reimbursement we are entitled to for each 30-day payment period. We utilize our historical average length of stay for each 30-day period of care as the measure of progress towards the satisfaction of our performance obligation.
A portion of reimbursement from each Medicare episode is billed near the start of each 30-day period of care, and cash is typically received before all services are rendered. Any cash received from Medicare for a request for anticipated payment (“RAP”) for a 30-day period of care that exceeds the associated revenue earned is recorded to accrued expenses within our condensed consolidated balance sheets.
Non-Medicare Revenue
Episodic-based Revenue. We recognize revenue in a similar manner as we recognize Medicare revenue for amounts that are paid by other insurance carriers, including Medicare Advantage programs; however, these amounts can vary based upon the negotiated terms which generally range from 90% to 100% of Medicare rates.
Non-episodic based Revenue. Gross revenue is recorded on an accrual basis based upon the date of service at amounts equal to our established or estimated per-visit rates. Contractual revenue adjustments are recorded for the difference between our standard rates and the contracted rates to be realized from patients, third parties and others for services provided and are deducted from gross revenue to determine net service revenue. We also make non-contractual revenue adjustments to non-episodic revenue based on our historical experience, to reflect the estimated transaction price. We receive a minimal amount of our net service revenue from patients who are either self-insured or are obligated for an insurance co-payment.
Hospice Revenue Recognition
Hospice Medicare Revenue
Gross revenue is recorded on an accrual basis based upon the date of service at amounts equal to the estimated payment rates. The estimated payment rates are predetermined daily or hourly rates for each of the four levels of care we deliver. The four levels of care are routine care, general inpatient care, continuous home care and respite care. Routine care accounted for 97% of our total net Medicare hospice service revenue for the three and nine-month periods ended September 30, 2020 and 99% of our total net Medicare hospice service revenue for the three and nine-month periods ended September 30, 2019. There are two separate payment rates for routine care: payments for the first 60 days of care and care beyond 60 days. In addition to the two routine rates, we may also receive a service intensity add-on (“SIA”). The SIA is based on visits made in the last seven days of life by a registered nurse (“RN”) or medical social worker (“MSW”) for patients in a routine level of care.
The performance obligation is the delivery of hospice services to the patient, as determined by a physician, each day the patient is on hospice care.
9

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
We make adjustments to Medicare revenue for non-contractual revenue adjustments, which include our inability to obtain appropriate billing documentation or acceptable authorizations and other reasons unrelated to credit risk. We estimate the impact of these non-contractual revenue adjustments based on our historical experience, which primarily includes a historical collection rate of over 99% on Medicare claims, and record it during the period services are rendered.
Additionally, our hospice service revenue is subject to certain limitations on payments from Medicare which are considered variable consideration. We are subject to an inpatient cap limit and an overall Medicare payment cap for each provider number. We monitor these caps on a provider-by-provider basis and estimate amounts due back to Medicare if we estimate a cap has been exceeded. We record these adjustments as a reduction to revenue and an increase in accrued expenses within our condensed consolidated balance sheets. Providers are required to self-report and pay their estimated cap liability by February 28 th of the following year. As of September 30, 2020, we have recorded $9.9 million for estimated amounts due back to Medicare in accrued expenses for the Federal cap years ended October 31, 2013 through September 30, 2020; $2.6 million of this balance was acquired with the AseraCare acquisition. As of December 31, 2019, we had recorded $5.7 million for estimated amounts due back to Medicare in accrued expenses for the Federal cap years ended October 31, 2013 through September 30, 2020.
Hospice Non-Medicare Revenue
Gross revenue is recorded on an accrual basis based upon the date of service at amounts equal to our established rates or estimated per day rates, as applicable. Contractual revenue adjustments are recorded for the difference between our standard rates and the contractual rates to be realized from patients, third party payors and others for services provided and are deducted from gross revenue to determine our net service revenue. We also make non-contractual adjustments to non-Medicare revenue based on our historical experience, to reflect the estimated transaction price.
Personal Care Revenue Recognition
Personal Care Revenue
We generate net service revenues by providing our services directly to patients based on authorized hours, visits or units determined by the relevant agency, at a rate that is either contractual or fixed by legislation. Net service revenue is recognized at the time services are rendered based on gross charges for the services provided, reduced by estimates for contractual and non-contractual revenue adjustments. We receive payment for providing such services from payors, including state and local governmental agencies, managed care organizations, commercial insurers and private consumers. Payors include the following elder service agencies: Aging Services Access Points (ASAPs), Senior Care Options (SCOs), Program of All-Inclusive Care for the Elderly (PACE) and the Veterans Administration (VA).
Government Grants
In the absence of specific guidance to account for government grants under U.S. GAAP, we have decided to account for government grants in accordance with International Accounting Standard ("IAS") 20, Accounting for Government Grants and Disclosure of Government Assistance, and as such, we recognize grant income on a systematic basis in line with the recognition of expenses or the loss of revenues for which the grants are intended to compensate. We recognize grants once both of the following conditions are met: (1) we are able to comply with the relevant conditions of the grant and (2) the grant will be received. See Note 10 - Novel Coronavirus Pandemic ("COVID-19") for additional information on our accounting for government funds received under the Coronavirus Aid, Relief and Economic Security Act ("CARES Act") and the Mass Home Care ASAP COVID-19 Provider Sustainability Program.
Cash, Cash Equivalents and Restricted Cash
Cash and cash equivalents include certificates of deposit and all highly liquid debt instruments with maturities of three months or less when purchased. Our cash balance as of September 30, 2020 includes approximately $81 million associated with the CARES Act Provider Relief Fund ("PRF"). We separated the PRF funds into their own account during the three-month period ended June 30, 2020. As of September 30, 2020, we have only transferred funds used during the six-month period ended June 30, 2020 to our operating account. We will transfer funds used during the three-month period ended September 30, 2020 to our operating account in the fourth quarter.
10

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
Restricted cash includes cash that is not available for ordinary business use. As of September 30, 2020, we had $2.5 million of restricted cash that was placed into escrow accounts related to the indemnity and closing payment adjustment provisions within the Asana Hospice and AseraCare Hospice purchase agreements ($1.5 million and $1.0 million, respectively).
Patient Accounts Receivable
We report accounts receivable from services rendered at their estimated transaction price, which includes contractual and non-contractual revenue adjustments based on the amounts expected to be due from payors. Our patient accounts receivable are uncollateralized and consist of amounts due from Medicare, Medicaid, other third-party payors and patients. As of September 30, 2020, there is no single payor, other than Medicare, that accounts for more than 10% of our total outstanding patient receivables. Thus, we believe there are no other significant concentrations of receivables that would subject us to any significant credit risk in the collection of our patient accounts receivable. We write off accounts on a monthly basis once we have exhausted our collection efforts and deem an account to be uncollectible. We believe the collectability risk associated with our Medicare accounts, which represent 63% and 58% of our patient accounts receivable at September 30, 2020 and December 31, 2019, respectively, is limited due to our historical collection rate of over 99% from Medicare and the fact that Medicare is a U.S. government payor.
We do not believe there are any significant concentrations of revenues from any payor that would subject us to any significant credit risk in the collection of our accounts receivable.
Medicare Home Health
For our home health patients, our pre-billing process includes verifying that we are eligible for payment from Medicare for the services that we provide to our patients. Our Medicare billing begins with a process to ensure that our billings are accurate through the utilization of an electronic Medicare claim review. We submit a RAP for 20% of our estimated payment for each 30-day period of care. The full amount of the payment for each 30-day period of care is billed after the period of care has been completed (“final billed”). The RAP received for that billing period is then deducted from our final payment. If a final bill is not submitted within the greater of 90 days from the start of the 30-day period of care, or 60 days from the date the RAP was paid, any RAPs received for that billing period will be recouped by Medicare from any other claims in process for that particular provider number. The RAP claim must then be resubmitted. CMS has mandated the full elimination of RAPs in 2021.
Medicare Hospice
For our hospice patients, our pre-billing process includes verifying that we are eligible for payment from Medicare for the services that we provide to our patients. Our Medicare billing begins with a process to ensure that our billings are accurate through the utilization of an electronic Medicare claim review. We bill Medicare on a monthly basis for the services provided to the patient.
Non-Medicare Home Health, Hospice and Personal Care
For our non-Medicare patients, our pre-billing process primarily begins with verifying a patient’s eligibility for services with the applicable payor. Once the patient has been confirmed for eligibility, we will provide services to the patient and bill the applicable payor. Our review and evaluation of non-Medicare accounts receivable includes a detailed review of outstanding balances and special consideration to concentrations of receivables from particular payors or groups of payors with similar characteristics that would subject us to any significant credit risk.
Fair Value of Financial Instruments
The following details our financial instruments where the carrying value and the fair value differ (amounts in millions):

| Fair Value at Reporting Date Using
Financial Instrument | Carrying Value as of September 30, 2020 |  | Quoted Prices in Active Markets for Identical Items (Level 1) |  | Significant Other Observable Inputs (Level 2) |  | Significant Unobservable Inputs (Level 3)
Long-term obligations | $ | 311.5 |  |  | $ | — |  |  | $ | 317.2 |  |  | $ | — |

11

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
The fair value hierarchy is based on three levels of inputs, of which the first two are considered observable and the last unobservable, that may be used to measure fair value. The three levels of inputs are as follows:
•Level 1 – Quoted prices in active markets for identical assets and liabilities.
•Level 2 – Inputs other than Level 1 that are observable, either directly or indirectly, such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.
•Level 3 – Unobservable inputs that are supported by little or no market activity and are significant to the fair value of the assets or liabilities.
Our deferred compensation plan assets are recorded at fair value and are considered a level 2 measurement. For our other financial instruments, including our cash and cash equivalents, patient accounts receivable, accounts payable, payroll and employee benefits and accrued expenses, we estimate the carrying amounts approximate fair value.
Weighted-Average Shares Outstanding
Net income per share attributable to Amedisys, Inc. common stockholders, calculated on the treasury stock method, is based on the weighted average number of shares outstanding during the period. The following table sets forth, for the periods indicated, shares used in our computation of the weighted-average shares outstanding, which are used to calculate our basic and diluted net income attributable to Amedisys, Inc. common stockholders (amounts in thousands):

| For the Three- Month Periods Ended September 30, |  | For the Nine- Month Periods Ended September 30,
| 2020 |  | 2019 |  | 2020 |  | 2019
Weighted average number of shares outstanding - basic | 32,662 |  |  | 32,211 |  |  | 32,469 |  |  | 32,096 |
Effect of dilutive securities: |  |  |  |  |  |  |
Stock options | 336 |  |  | 532 |  |  | 506 |  |  | 543 |
Non-vested stock and stock units | 262 |  |  | 259 |  |  | 292 |  |  | 305 |
Weighted average number of shares outstanding - diluted | 33,260 |  |  | 33,002 |  |  | 33,267 |  |  | 32,944 |
Anti-dilutive securities | 36 |  |  | 133 |  |  | 31 |  |  | 154 |

Business Combinations
We account for acquisitions using the acquisition method of accounting in accordance with Accounting Standards Codification (“ASC”) 805, Business Combinations. Acquisitions are accounted for as purchases and are included in our condensed consolidated financial statements from their respective acquisition dates. Assets acquired and liabilities assumed, if any, are measured at fair value on the acquisition date using the appropriate valuation method. Goodwill generated from acquisitions is recognized for the excess of the purchase price over tangible and identifiable intangible assets.
3. ACQUISITIONS
We complete acquisitions from time to time in order to pursue our strategy of increasing our market presence by expanding our service base and enhancing our position in certain geographic areas as a leading provider of home health, hospice and personal care services. The purchase price paid for acquisitions is negotiated through arm’s length transactions, with consideration based on our analysis of, among other things, comparable acquisitions and expected cash flows. Acquisitions are accounted for as purchases and are included in our condensed consolidated financial statements from their respective acquisition dates. Goodwill generated from acquisitions is recognized for the excess of the purchase price over tangible and identifiable intangible assets because of the expected contributions of the acquisitions to our overall corporate strategy. We typically engage outside appraisal firms to assist in the fair value determination of identifiable intangible assets for significant acquisitions. The preliminary purchase price allocation is adjusted, as necessary, up to one year after the acquisition closing date if management obtains more information regarding asset valuations and liabilities assumed.
12

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
Home Health Division
On March 1, 2020, we acquired the regulatory assets of a home health provider in Washington for a purchase price of $3.0 million. The purchase price was paid with cash on hand on the date of the transaction. Based on the Company's preliminary valuation, we recorded goodwill of $2.8 million and other intangibles (certificate of need) of $0.2 million in connection with the acquisition.
On April 18, 2020, we acquired the regulatory assets of a home health provider in Kentucky for a purchase price of $0.7 million. The purchase price was paid with cash on hand on the date of the transaction. Based on the Company's preliminary valuation, we recorded goodwill of $0.5 million and other intangibles (certificate of need) of $0.2 million in connection with the acquisition.
Hospice Division
On January 1, 2020, we acquired Asana Hospice ("Asana"), a hospice provider with locations in Pennsylvania, Ohio, Texas, Missouri and Kansas for a purchase price of $66.3 million, net of cash acquired of $0.7 million. Under the purchase agreement, the purchase price was subject to a net working capital adjustment, whereby the purchase price would be adjusted to the extent the actual net working capital of Asana as of the closing differed from the required net working capital under the purchase agreement. The net working capital adjustment, which was finalized during the three-month period ended June 30, 2020, reduced the purchase price by $0.7 million, from $66.3 million to $65.6 million.
The Company is in the process of finalizing its valuation of the assets acquired and liabilities assumed. During the three-month period ended September 30, 2020, we recorded measurement period adjustments based on changes to management's estimates and assumptions related to the assets acquired and liabilities assumed. Based on the Company's preliminary valuation, the total estimated consideration of $65.6 million has been allocated to assets acquired and liabilities assumed as of the acquisition date as follows (amounts in millions):

| Amount
Patient accounts receivable | $ | 4.7 |
Property and equipment | 0.2 |
Operating lease right of use assets | 0.9 |
Intangible assets | 5.6 |
Total assets acquired | 11.4 |
Accounts payable | (3.2) |
Payroll and employee benefits | (1.5) |
Accrued expenses | (0.4) |
Operating lease liabilities | (0.8) |
Total liabilities assumed | (5.9) |
Net identifiable assets acquired | 5.5 |
Goodwill | 60.1 |
Total estimated consideration | $ | 65.6 |

Intangible assets acquired include licenses ($2.0 million), acquired names ($1.3 million) and non-compete agreements ($2.3 million). The acquired names and non-compete agreements will be amortized over a weighted-average period of 2.0 years.
Asana contributed approximately $4.6 million in net service revenue and an operating loss of $1.0 million (inclusive of acquisition and integration costs totaling $0.3 million and intangibles amortization totaling $0.7 million) during the three-month period ended September 30, 2020 and $19.0 million in net service revenue and an operating loss of $3.2 million (inclusive of acquisition and integration costs totaling $1.8 million and intangibles amortization totaling $2.1 million) during the nine-month period ended September 30, 2020.
13

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
On June 1, 2020, we acquired Homecare Preferred Choice, Inc., doing business as AseraCare Hospice ("AseraCare"), a national hospice care provider with 44 locations, for an estimated purchase price of $230.4 million, net of cash acquired and inclusive of a $32 million tax asset.
The closing payment for the purchase price included estimates for cash, working capital and various other items. Under the purchase agreement, the purchase price was subject to a closing payment adjustment for any differences between estimated amounts included in the closing payment and actual amounts at close, not to exceed $1.0 million. The closing payment adjustment, which was finalized during October 2020, reduced the purchase price by $0.8 million, from $230.4 million to $229.6 million.
The Company is in the process of reviewing the fair value of the assets acquired and liabilities assumed. During the three-month period ended September 30, 2020, we recorded measurement period adjustments based on changes to management's estimates and assumptions related to the assets acquired and liabilities assumed. Based on the Company's preliminary valuation, the total estimated consideration of $229.6 million has been allocated to assets acquired and liabilities assumed as of the acquisition date as follows (amounts in millions):

| Amount
Patient accounts receivable | $ | 14.9 |
Prepaid expenses | 1.0 |
Property and equipment | 0.6 |
Operating lease right of use assets | 5.9 |
Intangible assets | 24.3 |
Other assets | 0.2 |
Total assets acquired | 46.9 |
Accounts payable | (5.8) |
Payroll and employee benefits | (6.4) |
Accrued expenses | (8.4) |
Operating lease liabilities | (5.4) |
Total liabilities assumed | (26.0) |
Net identifiable assets acquired | 20.9 |
Goodwill | 208.7 |
Total estimated consideration | $ | 229.6 |

Intangible assets acquired include licenses ($9.4 million), acquired names ($5.7 million) and non-compete agreements ($9.2 million). The acquired names will be amortized over a weighted-average period of 2.0 years and the non-compete agreements will be amortized over a weighted-average period of 1.7 years.
AseraCare contributed approximately $28.2 million in net service revenue and an operating loss of $3.8 million (inclusive of acquisition and integration costs totaling $3.2 million and intangibles amortization totaling $2.7 million) during the three-month period ended September 30, 2020 and $37.4 million in net service revenue and an operating loss of $6.8 million (inclusive of acquisition and integration costs totaling $6.5 million and intangibles amortization totaling $2.9 million) during the nine-month period ended September 30, 2020.
The following table contains unaudited pro forma condensed consolidated statement of operations information for the three and nine-month periods ended September 30, 2020 and 2019 assuming that the AseraCare acquisition closed on January 1, 2019 (amounts in millions, except per share data). The pro forma financial information includes various assumptions, including those related to the preliminary purchase price allocation of assets acquired and liabilities assumed. The pro forma financial information may vary in future quarters based on the final valuations and analysis of the fair value of the assets acquired and liabilities assumed.
14

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

| For the Three- Month Periods Ended September 30, |  | For the Nine- Month Periods Ended September 30,
| 2020 |  | 2019 |  | 2020 |  | 2019
Net service revenue | $ | 544.1 |  |  | $ | 525.5 |  |  | $ | 1,569.4 |  |  | $ | 1,546.0 |
Operating income | 63.8 |  |  | 45.4 |  |  | 155.9 |  |  | 131.3 |
Net income attributable to Amedisys Inc. | 72.3 |  |  | 31.3 |  |  | 135.5 |  |  | 90.2 |
Basic earnings per share | 2.21 |  |  | 0.97 |  |  | 4.17 |  |  | 2.81 |
Diluted earnings per share | 2.18 |  |  | 0.95 |  |  | 4.07 |  |  | 2.74 |

The pro forma information presented above includes adjustments for (i) amortization of identifiable intangible assets, (ii) interest on additional debt required to fund the acquisition, (iii) non-recurring transaction costs and (iv) income taxes based on the Company's statutory tax rate. This pro forma information is presented for illustrative purposes only and may not be indicative of the results of operations that would have actually occurred. In addition, future results may vary significantly from the results reflected in the pro forma information.
4. LONG-TERM OBLIGATIONS
Long-term debt consists of the following for the periods indicated (amounts in millions):

| September 30, 2020 |  | December 31, 2019
$175.0 million Term Loan; interest rate at Base Rate plus Applicable Rate or Eurodollar Rate plus Applicable Rate (1.7% at September 30, 2020); due February 4, 2024 | $ | 166.3 |  |  | $ | 171.7 |
$550.0 million Revolving Credit Facility; interest only payments; interest rate at Base Rate plus Applicable Rate or Eurodollar Rate plus Applicable Rate (1.7% at September 30, 2020); due February 4, 2024 | 145.0 |  |  | 70.0 |
Promissory notes | 0.2 |  |  | 0.6 |
Finance leases | 2.7 |  |  | 3.4 |
Principal amount of long-term obligations | 314.2 |  |  | 245.7 |
Deferred debt issuance costs | (2.9) |  |  | (3.5) |
| 311.3 |  |  | 242.2 |
Current portion of long-term obligations | (10.7) |  |  | (9.9) |
Total | $ | 300.6 |  |  | $ | 232.3 |

First Amendment to Amended and Restated Credit Agreement
On February 4, 2019, we entered into the First Amendment to our Credit Agreement (as amended by the First Amendment, the "Amended Credit Agreement"). The Amended Credit Agreement provides for a senior secured credit facility in an initial aggregate principal amount of up to $725.0 million, which includes a $550.0 million Revolving Credit Facility under the Credit Agreement and a term loan facility with a principal amount of up to $175.0 million (the "Term Loan Facility" and collectively with the Revolving Credit Facility, the "Credit Facility"), which was added by the First Amendment.
We borrowed the entire principal amount of the Term Loan Facility on February 4, 2019 in order to fund a portion of the purchase price of the Compassionate Care Hospice ("CCH") acquisition, with the remainder of the purchase price and associated transactional fees and expenses funded by proceeds from the Revolving Credit Facility.
The loans issued under the Credit Facility bear interest on a per annum basis, at our election, at either: (i) the Base Rate plus the Applicable Rate or (ii) the Eurodollar Rate plus the Applicable Rate. The “Base Rate” means a fluctuating rate per annum equal to the highest of (a) the federal funds rate plus 0.50% per annum, (b) the prime rate of interest established by the Administrative Agent, and (c) the Eurodollar Rate plus 1% per annum. The “Eurodollar Rate” means the quoted rate per annum equal to the
15

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
London Interbank Offered Rate (“LIBOR”) or a comparable successor rate approved by the Administrative Agent for an interest period of one, two, three or six months (as selected by us). The “Applicable Rate” is based on the consolidated leverage ratio and is presented in the table below. As of September 30, 2020, the Applicable Rate is 0.50% per annum for Base Rate loans and 1.50% per annum for Eurodollar Rate loans. We are also subject to a commitment fee and letter of credit fee under the terms of the Amended Credit Agreement, as presented in the table below.

Pricing Tier | Consolidated Leverage Ratio | Commitment Fee | Letter of Credit Fee | Eurodollar Rate Loans | Base Rate Loans
I | ≥ 3.00 to 1.0 | 0.35% | 1.75% | 2.00% | 1.00%
II | < 3.00 to 1.0 but ≥ 2.00 to 1.0 | 0.30% | 1.50% | 1.75% | 0.75%
III | < 2.00 to 1.0 but ≥ 0.75 to 1.0 | 0.25% | 1.25% | 1.50% | 0.50%
IV | < 0.75 to 1.0 | 0.20% | 1.00% | 1.25% | 0.25%

The final maturity date of the Credit Facility is February 4, 2024. The Revolving Credit Facility will terminate and be due and payable as of the final maturity date. The Term Loan Facility, however, is subject to quarterly amortization of principal in the amount of (i) 0.625% for the period commencing on February 4, 2019 and ending on March 31, 2020, (ii) 1.250% for the period commencing on April 1, 2020 and ending on March 31, 2023, and (iii) 1.875% for the period commencing on April 1, 2023 and ending on February 4, 2024. The remaining balance of the Term Loan Facility must be paid upon the final maturity date. In addition to the scheduled amortization of the Term Loan Facility, and subject to customary exceptions and reinvestment rights, we are required to prepay the Term Loan Facility, first, and the Revolving Credit Facility, second, with 100% of all net cash proceeds received by any loan party or any subsidiary thereof in connection with (a) any asset sale or disposition where such loan party receives net cash proceeds in excess of $5 million or (b) any debt issuance that is not permitted under the Amended Credit Agreement.
The Amended Credit Agreement requires maintenance of two financial covenants: (i) a consolidated leverage ratio of funded indebtedness to Earnings Before Interest, Taxes, Depreciation and Amortization ("EBITDA"), as defined in the Amended Credit Agreement, and (ii) a consolidated interest coverage ratio of EBITDA to cash interest charges, as defined in the Amended Credit Agreement. Each of these covenants is calculated over rolling four-quarter periods and also is subject to certain exceptions and baskets. The Amended Credit Agreement also contains customary covenants, including, but not limited to, restrictions on: incurrence of liens, incurrence of additional debt, sales of assets and other fundamental corporate changes, investments, and declarations of dividends. These covenants contain customary exclusions and baskets as detailed in the Amended Credit Agreement. In connection with our entry into the Amended Credit Agreement, we recorded $0.8 million in deferred debt issuance costs as long-term obligations, less current portion within our condensed consolidated balance sheet during the year ended December 31, 2019.
The Revolving Credit Facility is guaranteed by substantially all of our wholly-owned direct and indirect subsidiaries. The Amended Credit Agreement requires at all times that we (i) provide guarantees from wholly-owned subsidiaries that in the aggregate represent not less than 95% of our consolidated net revenues and adjusted EBITDA from all wholly-owned subsidiaries and (ii) provide guarantees from subsidiaries that in the aggregate represent not less than 70% of consolidated adjusted EBITDA, subject to certain exceptions.
Our weighted average interest rate for borrowings under our $550.0 million Revolving Credit Facility was 1.8% and 2.2% for the three and nine-month periods ended September 30, 2020, respectively, and 3.8% and 3.9% for the three and nine-month periods ended September 30, 2019, respectively. Our weighted average interest rate for borrowings under our $175.0 million Term Loan Facility was 1.7% and 2.3% for the three and nine-month periods ended September 30, 2020, respectively, and 3.7% and 3.9% for the three-month period ended September 30, 2019 and for the period February 4, 2019 to September 30, 2019, respectively.
As of September 30, 2020, our consolidated leverage ratio was 1.0, our consolidated interest coverage ratio was 18.9 and we are in compliance with our covenants under the Amended Credit Agreement. In the event we are not in compliance with our debt covenants in the future, we would pursue various alternatives in an attempt to successfully resolve the non-compliance, which might include, among other things, seeking debt covenant waivers or amendments.
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AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
As of September 30, 2020, our availability under our $550.0 million Revolving Credit Facility was $376.2 million as we have $145.0 million outstanding in borrowings and $28.8 million outstanding in letters of credit.
Joinder Agreements
In connection with the CCH acquisition, we entered into a Joinder Agreement, dated as of February 4, 2019 (the “CCH Joinder”), pursuant to which CCH and its subsidiaries were made parties to, and became subject to the terms and conditions of, the Amended Credit Agreement, the Amended and Restated Security Agreement, dated as of June 29, 2018 (the “Amended and Restated Security Agreement”), and the Amended and Restated Pledge Agreement, dated as of June 29, 2018 (the “Amended and Restated Pledge Agreement”). In connection with the AseraCare acquisition, we entered into a Joinder Agreement, dated as of June 12, 2020, pursuant to which the AseraCare entities were made parties to, and became subject to the terms and conditions of, the Amended Credit Agreement, the Amended and Restated Security Agreement and the Amended and Restated Pledge Agreement (the “AseraCare Joinder,” and together with the CCH Joinder, the “Joinders”). Pursuant to the Joinders, the Amended and Restated Security Agreement and the Amended and Restated Pledge Agreement, CCH and its subsidiaries and the AseraCare entities granted in favor of the Administrative Agent a first lien security interest in substantially all of their personal property assets and pledged to the Administrative Agent each of their respective subsidiaries' issued and outstanding equity interests. CCH and its subsidiaries and the AseraCare entities also guaranteed our obligations, whether now existing or arising after the respective effective dates of the Joinders, under the Amended Credit Agreement pursuant to the terms of the Joinders and the Amended Credit Agreement.
5. COMMITMENTS AND CONTINGENCIES
Legal Proceedings - Ongoing
We are involved in the following legal actions:
Subpoena Duces Tecum and Civil Investigative Demands Issued by the U.S. Department of Justice
On May 21, 2015, we received a Subpoena Duces Tecum (“Subpoena”) issued by the U.S. Department of Justice. The Subpoena requests the delivery of information regarding 53 identified hospice patients to the United States Attorney’s Office for the District of Massachusetts. It also requests the delivery of documents relating to our hospice clinical and business operations and related compliance activities. The Subpoena generally covers the period from January 1, 2011 through May 21, 2015. We are fully cooperating with the U.S. Department of Justice with respect to this investigation.
On November 3, 2015, we received a civil investigative demand (“CID”) issued by the U.S. Department of Justice pursuant to the federal False Claims Act relating to claims submitted to Medicare and/or Medicaid for hospice services provided through designated facilities in the Morgantown, West Virginia area. The CID requests the delivery of information to the United States Attorney’s Office for the Northern District of West Virginia regarding 66 identified hospice patients, as well as documents relating to our hospice clinical and business operations in the Morgantown area. The CID generally covers the period from January 1, 2009 through August 31, 2015. We are fully cooperating with the U.S. Department of Justice with respect to this investigation.
On June 27, 2016, we received a CID issued by the U.S. Department of Justice pursuant to the federal False Claims Act relating to claims submitted to Medicare and/or Medicaid for hospice services provided through designated facilities in the Parkersburg, West Virginia area. The CID requests the delivery of information to the United States Attorney’s Office for the Southern District of West Virginia regarding 68 identified hospice patients, as well as documents relating to our hospice clinical and business operations in the Parkersburg area. The CID generally covers the period from January 1, 2011 through June 20, 2016. We are fully cooperating with the U.S. Department of Justice with respect to this investigation.
Based on our analysis of sample claims data in connection with preliminary settlement discussions with the U.S. Department of Justice regarding the above matters, we have recorded a total of $6.5 million to accrued expenses in our condensed consolidated balance sheets related to these matters. Due to the ongoing nature of the investigations and current stage of the settlement discussions, we are unable to estimate a range of potential loss at this time, and we cannot predict the timing or outcome of these investigations.
In addition to the matters referenced in this note, we are involved in legal actions in the normal course of business, some of which seek monetary damages, including claims for punitive damages. Based on information available to us as of the date of this filing, we do not believe that these normal course actions, when finally concluded and determined, will have a material impact on our consolidated financial condition, results of operations or cash flows.
17

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
Legal fees related to all legal matters are expensed as incurred.
Other Investigative Matters - Ongoing
Compassionate Care Hospice Corporate Integrity Agreement
On January 30, 2015, CCH entered into a corporate integrity agreement ("CIA") with the Office of Inspector General-HHS (“OIG”). The CIA required that CCH provide annual on-site compliance training; develop and implement policies to ensure compliance with federal health care program requirements; screen new and current employees to ensure that they are eligible to participate in federal health care programs; establish a compliance committee that contains both a Compliance Officer and a Chief Quality Officer; retain a Governing Authority expert who will periodically complete a compliance program review; and retain an independent review organization ("IRO") to complete claims reviews for hospice services rendered in New York. The OIG waived the claims review for the final year of the CCH CIA based on the closure of the New York operations. Additionally, the CIA required that CCH report substantial overpayments that CCH discovered it had received from federal health care programs, as well as probable violations of federal criminal, civil or administrative health care laws. Upon breach of the CIA, CCH could have become liable for payment of certain stipulated penalties, or could have been excluded from participation in federal health care programs. The CIA had a term of five years that ended on January 30, 2020. We filed our final annual report on March 25, 2020.
Other Investigative Matters - Completed
Corporate Integrity Agreement
On April 23, 2014, with no admissions of liability on our part, we entered into a settlement agreement with the U.S. Department of Justice relating to certain of our clinical and business operations. Concurrently with our entry into this agreement, we entered into a CIA with the OIG. The CIA formalized various aspects of our already existing ethics and compliance programs and contained other requirements designed to help ensure our ongoing compliance with federal health care program requirements. Among other things, the CIA required us to maintain our existing compliance program, executive compliance committee and compliance committee of the Board of Directors; provide certain compliance training; continue screening new and current employees to ensure they are eligible to participate in federal health care programs; engage an IRO to perform certain auditing and reviews and prepare certain reports regarding our compliance with federal health care programs, our billing submissions to federal health care programs and our compliance and risk mitigation programs; and provide certain reports and management certifications to the OIG. Additionally, the CIA specifically required that we report substantial overpayments that we discovered we had received from federal health care programs, as well as probable violations of federal health care laws. The corporate integrity agreement had a term of five years that ended on April 21, 2019. We filed our final annual report on July 19, 2019. On May 5, 2020, the Company received notice from the OIG that the Company's five-year CIA with the OIG has been completed.
Third Party Audits - Ongoing
From time to time, in the ordinary course of business, we are subject to audits under various governmental programs including Recovery Audit Contractors (“RACs”), Zone Program Integrity Contractors (“ZPICs”), Uniform Program Integrity Contractors ("UPICs"), Program Safeguard Contractors (“PSCs”) and Medicaid Integrity Contributors (“MICs”) in which third party firms engaged by CMS conduct extensive reviews of claims data to identify potential improper payments. We cannot predict the ultimate outcome of any regulatory reviews or other governmental audits and investigations.
18

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
In July 2010, our subsidiary that provides hospice services in Florence, South Carolina received from a ZPIC a request for records regarding a sample of 30 beneficiaries who received services from the subsidiary during the period of January 1, 2008 through March 31, 2010 (the “Review Period”) to determine whether the underlying services met pertinent Medicare payment requirements. We acquired the hospice operations subject to this review on August 1, 2009; the Review Period covers time periods both before and after our ownership of these hospice operations. Based on the ZPIC’s findings for 16 beneficiaries, which were extrapolated to all claims for hospice services provided by the Florence subsidiary billed during the Review Period, on June 6, 2011, the Medicare Administrative Contractor (“MAC”) for the subsidiary issued a notice of overpayment seeking recovery from our subsidiary of an alleged overpayment. We dispute these findings, and our Florence subsidiary has filed appeals through the Original Medicare Standard Appeals Process, in which we are seeking to have those findings overturned. An administrative law judge ("ALJ") hearing was held in early January 2015. On January 18, 2016, we received a letter dated January 6, 2016 referencing the ALJ hearing decision for the overpayment issued on June 6, 2011. The decision was partially favorable with a new overpayment amount of $3.7 million with a balance owed of $5.6 million, including interest, based on 9 disputed claims (originally 16). We filed an appeal to the Medicare Appeals Council on the remaining 9 disputed claims and also argued that the statistical method used to select the sample was not valid. No assurances can be given as to the timing or outcome of the Medicare Appeals Council decision. As of September 30, 2020, Medicare has withheld payments of $5.7 million (including additional interest) as part of their standard procedures once this level of the appeal process has been reached. In the event we are not able to recoup this alleged overpayment, we are entitled to be indemnified by the prior owners of the hospice operations for amounts relating to the period prior to August 1, 2009. On January 10, 2019, an arbitration panel from the American Health Lawyers Association determined that the prior owners' liability for their indemnification obligation was $2.8 million. This amount is recorded as an indemnity receivable within other assets in our condensed consolidated balance sheets.
In July 2016, the Company received a request for medical records from SafeGuard Services, L.L.C (“SafeGuard”), a ZPIC, related to services provided by some of the care centers that the Company acquired from Infinity Home Care, L.L.C. The review period covers time periods both before and after our ownership of the care centers, which were acquired on December 31, 2015. In August 2017, the Company received Requests for Repayment from Palmetto GBA, LLC ("Palmetto") regarding Infinity Home Care of Lakeland, LLC ("Lakeland Care Centers") and Infinity Home Care of Pinellas, LLC ("Clearwater Care Center"). The Palmetto letters are based on a statistical extrapolation performed by SafeGuard which alleged an overpayment of $34.0 million for the Lakeland Care Centers on a universe of 72 Medicare claims totaling $0.2 million in actual claims payments using a 100% error rate and an overpayment of $4.8 million for the Clearwater Care Center on a universe of 70 Medicare claims totaling $0.2 million in actual claims payments using a 100% error rate.
The Lakeland Request for Repayment covers claims between January 2, 2014 and September 13, 2016. The Clearwater Request for Repayment covers claims between January 2, 2015 and December 9, 2016. As a result of partially successful Level I and Level II Administrative Appeals, the alleged overpayment for the Lakeland Care Centers has been reduced to $26.0 million and the alleged overpayment for the Clearwater Care Center has been reduced to $3.3 million. The Company has now filed Level III Administrative Appeals, and will continue to vigorously pursue its appeal rights, which include contesting the methodology used by the ZPIC contractor to perform statistical extrapolation. The Company is contractually entitled to indemnification by the prior owners for all claims prior to December 31, 2015, for up to $12.6 million.
At this stage of the review, based on the information currently available to the Company, the Company cannot predict the timing or outcome of this review. The Company estimates a low-end potential range of loss related to this review of $6.5 million (assuming the Company is successful in seeking indemnity from the prior owners and unsuccessful in demonstrating that the extrapolation method used by SafeGuard was erroneous). The Company has reduced its high-end potential range of loss from $38.8 million (the maximum amount Palmetto claims has been overpaid for both the Lakeland Care Centers and the Clearwater Care Center, of which amount $12.6 million is subject to indemnification by the prior owners) to $29.3 million based on the partial success achieved by the Company in prosecuting its Level I and II Administrative Appeals.
As of September 30, 2020, we have an accrued liability of approximately $17.4 million related to this matter. We expect to be indemnified by the prior owners for approximately $10.9 million of the total $12.6 million available indemnification related to this matter and have recorded this amount within other assets in our condensed consolidated balance sheets. The net of these two amounts, $6.5 million, was recorded as a reduction in revenue in our condensed consolidated statements of operations during 2017. As of September 30, 2020, $1.5 million of receivables have been impacted by this payment suspension.
19

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
Insurance
We are obligated for certain costs associated with our insurance programs, including employee health, workers’ compensation and professional liability. While we maintain various insurance programs to cover these risks, we are self-insured for a substantial portion of our potential claims. We recognize our obligations associated with these costs, up to specified deductible limits in the period in which a claim is incurred, including with respect to both reported claims and claims incurred but not reported. These costs have generally been estimated based on historical data of our claims experience. Such estimates, and the resulting reserves, are reviewed and updated by us on a quarterly basis.
Our health insurance has an exposure limit of $1.3 million for any individual covered life. Our workers’ compensation insurance has a retention limit of $1.0 million per incident and our professional liability insurance has a retention limit of $0.3 million per incident.
6. SEGMENT INFORMATION
Our operations involve servicing patients through our three reportable business segments: home health, hospice and personal care. Our home health segment delivers a wide range of services in the homes of individuals who may be recovering from surgery, have a chronic disability or terminal illness or need assistance with completing important personal tasks. Our hospice segment provides palliative care and comfort to terminally ill patients and their families. Our personal care segment provides patients with assistance with the essential activities of daily living. The “other” column in the following tables consists of costs relating to executive management and administrative support functions, primarily information services, accounting, finance, billing and collections, legal, compliance, risk management, procurement, marketing, clinical administration, training, human resources and administration.
20

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
Management evaluates performance and allocates resources based on the operating income of the reportable segments, which includes an allocation of corporate expenses directly attributable to the specific segment and includes revenues and all other costs directly attributable to the specific segment. Segment assets are not reviewed by the company’s chief operating decision maker and therefore are not disclosed below (amounts in millions).

| For the Three-Month Period Ended September 30, 2020
| Home Health |  | Hospice |  | Personal Care |  | Other |  | Total
Net service revenue | $ | 326.0 |  |  | $ | 199.7 |  |  | $ | 18.4 |  |  | $ | — |  |  | $ | 544.1 |
Other operating income | 2.6 |  |  | 1.7 |  |  | 0.5 |  |  | — |  |  | 4.8 |
Cost of service, excluding depreciation and amortization | 180.0 |  |  | 104.1 |  |  | 13.5 |  |  | — |  |  | 297.6 |
General and administrative expenses | 78.8 |  |  | 47.8 |  |  | 3.2 |  |  | 49.9 |  |  | 179.7 |
Depreciation and amortization | 1.0 |  |  | 0.6 |  |  | — |  |  | 6.7 |  |  | 8.3 |
Operating expenses | 259.8 |  |  | 152.5 |  |  | 16.7 |  |  | 56.6 |  |  | 485.6 |
Operating income (loss) | $ | 68.8 |  |  | $ | 48.9 |  |  | $ | 2.2 |  |  | $ | (56.6) |  |  | $ | 63.3 |
| For the Three-Month Period Ended September 30, 2019
| Home Health |  | Hospice |  | Personal Care |  | Other |  | Total
Net service revenue | $ | 311.5 |  |  | $ | 162.4 |  |  | $ | 20.7 |  |  | $ | — |  |  | $ | 494.6 |
Cost of service, excluding depreciation and amortization | 188.9 |  |  | 84.5 |  |  | 15.3 |  |  | — |  |  | 288.7 |
General and administrative expenses | 75.5 |  |  | 35.8 |  |  | 3.0 |  |  | 40.4 |  |  | 154.7 |
Depreciation and amortization | 1.0 |  |  | 0.4 |  |  | 0.1 |  |  | 2.9 |  |  | 4.4 |
Operating expenses | 265.4 |  |  | 120.7 |  |  | 18.4 |  |  | 43.3 |  |  | 447.8 |
Operating income (loss) | $ | 46.1 |  |  | $ | 41.7 |  |  | $ | 2.3 |  |  | $ | (43.3) |  |  | $ | 46.8 |
| For the Nine-Month Period Ended September 30, 2020
| Home Health |  | Hospice |  | Personal Care |  | Other |  | Total
Net service revenue | $ | 919.8 |  |  | $ | 546.2 |  |  | $ | 54.8 |  |  | $ | — |  |  | $ | 1,520.8 |
Other operating income | 17.7 |  |  | 8.9 |  |  | 1.0 |  |  | — |  |  | 27.6 |
Cost of service, excluding depreciation and amortization | 543.8 |  |  | 293.1 |  |  | 41.7 |  |  | — |  |  | 878.6 |
General and administrative expenses | 226.7 |  |  | 127.4 |  |  | 9.5 |  |  | 129.2 |  |  | 492.8 |
Depreciation and amortization | 2.9 |  |  | 1.7 |  |  | 0.1 |  |  | 15.2 |  |  | 19.9 |
Operating expenses | 773.4 |  |  | 422.2 |  |  | 51.3 |  |  | 144.4 |  |  | 1,391.3 |
Operating income (loss) | $ | 164.1 |  |  | $ | 132.9 |  |  | $ | 4.5 |  |  | $ | (144.4) |  |  | $ | 157.1 |
| For the Nine-Month Period Ended September 30, 2019
| Home Health |  | Hospice |  | Personal Care |  | Other |  | Total
Net service revenue | $ | 940.2 |  |  | $ | 452.6 |  |  | $ | 62.1 |  |  | $ | — |  |  | $ | 1,454.9 |
Cost of service, excluding depreciation and amortization | 562.4 |  |  | 245.9 |  |  | 46.4 |  |  | — |  |  | 854.7 |
General and administrative expenses | 220.9 |  |  | 99.7 |  |  | 9.3 |  |  | 122.0 |  |  | 451.9 |
Depreciation and amortization | 3.1 |  |  | 1.2 |  |  | 0.2 |  |  | 7.9 |  |  | 12.4 |
Operating expenses | 786.4 |  |  | 346.8 |  |  | 55.9 |  |  | 129.9 |  |  | 1,319.0 |
Operating income (loss) | $ | 153.8 |  |  | $ | 105.8 |  |  | $ | 6.2 |  |  | $ | (129.9) |  |  | $ | 135.9 |

21

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
7. CAPITAL STOCK AND SHARE-BASED COMPENSATION
On August 10, 2020, Paul B. Kusserow, President, Chief Executive Officer and Chairman of the Board of Amedisys, exercised 500,000 stock options previously awarded to him under our 2008 Omnibus Incentive Compensation Plan. In connection with the exercise, Mr. Kusserow surrendered 231,683 shares of common stock to us to satisfy tax withholding and strike price obligations and elected to hold the net 268,317 shares issued to him. The surrendered shares are classified as treasury shares. This transaction resulted in a cash outflow of $40.4 million, reflected within financing activities in our condensed consolidated statement of cashflows, related to the remittance of tax withholding obligations on Mr. Kusserow's behalf. In addition, Mr. Kusserow's stock option exercise resulted in a $24.0 million income tax benefit that was recorded in our condensed consolidated statement of operations during the three-month period ended September 30, 2020. We recognize compensation expense for stock option awards on a straight-line basis over the requisite service period for each separately vesting portion of the award in accordance with ASC 718, Compensation: Stock Compensation; however, the income tax deduction related to stock options is not recognized until the stock option exercise date. As a result, for awards that are expected to result in a tax deduction, a deferred tax asset is created as the entity recognizes compensation expense for GAAP purposes. If the tax deduction exceeds the cumulative GAAP compensation expense for the award, the tax benefit associated with any excess deduction is recognized as an income tax benefit in the statement of operations.
8. SHARE REPURCHASE
2019 Stock Repurchase Program
On February 25, 2019, we announced that our Board of Directors authorized a stock repurchase program, under which we could have repurchased up to $100 million of our outstanding common stock through March 1, 2020. We did not repurchase any shares pursuant to this stock repurchase program during 2020. The stock repurchase program expired on March 1, 2020.
9. RELATED PARTY TRANSACTIONS
During 2018, we made a $7.0 million investment in Medalogix, a healthcare predictive data and analytics company; this investment is accounted for under the equity method. We incurred costs of approximately $1.1 million and $2.2 million during the three and nine-month periods ended September 30, 2020, respectively, and approximately $0.1 million and $0.2 million during the three and nine-month periods ended September 30, 2019, respectively, in connection with the usage of Medalogix's analytics platforms. We believe that the terms of these transactions are consistent with those negotiated at arm's length.
10. NOVEL CORONAVIRUS PANDEMIC ("COVID-19")
In March 2020, the World Health Organization declared COVID-19 a pandemic. As a healthcare at home company, we have been and will continue to be impacted by the effects of COVID-19; however, we remain committed to carrying out our mission of caring for our patients. We will continue to closely monitor the impact of COVID-19 on all aspects of our business, including the impacts to our employees, patients and suppliers; however, at this time, we are unable to estimate the ultimate impact the pandemic will have on our consolidated financial condition, results of operations or cash flows.
On March 27, 2020, the CARES Act was signed into legislation. The CARES Act provides for $175 billion to healthcare providers, including hospitals on the front lines of the COVID-19 pandemic. Of this total allocated amount, $30 billion was distributed immediately to providers based on their proportionate share of Medicare fee-for-service reimbursements in 2019. Healthcare providers were required to sign an attestation confirming receipt of the Provider Relief Fund ("PRF") funds and agree to the terms and conditions of payment. Our home health and hospice segments received approximately $100 million from the first $30 billion of funds distributed to healthcare providers in April 2020, which is inclusive of $2 million related to our joint venture care centers (equity method investments). We also acquired approximately $5 million of PRF funds in connection with the acquisition of AseraCare. Consistent with the terms and conditions for receipt of the payment, we are allowed to use the funds to cover lost revenues (defined as a negative change in year over year net patient care revenue) and health care costs related to COVID-19, and we are required to properly and fully document the use of these funds in reports to the U.S. Department of Health and Human Services ("HHS").
For our wholly-owned subsidiaries, we have decided to only utilize PRF funds to the extent we have qualifying COVID-19 expenses, which totaled $5 million and $27 million for our home health and hospice segments during the three and nine-month periods ended September 30, 2020, respectively. Accordingly, for our wholly-owned subsidiaries, we will not be using PRF funds to cover lost revenues resulting from COVID-19. The grant income associated with the COVID-19 expenses incurred to date is reflected in other operating income within our condensed consolidated statement of operations.
22

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
HHS issued new guidance in September 2020 noting that PRF funds can be used towards lost revenues or expenses attributable to COVID-19 through June 30, 2021. Our estimate as of the end of the second quarter only reflected usage of the funds through December 31, 2020. As a result, we have increased our estimate of the funds that we intend to use going forward by $10 million to cover the additional six month period. Consistent with prior quarter, we do not believe that we will fully utilize the funds received; therefore, we recorded a liability related to the funds that we do not expect to utilize totaling $60 million which is reflected in the Provider Relief Fund Advance account in current liabilities within our condensed consolidated balance sheet. Funds that we intend to use in the future to cover COVID-19 expenses, which we have estimated to be approximately $17 million, have been recorded to a deferred liability account within accrued expenses in our condensed consolidated balance sheet. These estimates may change as our ability to utilize and retain the funds will depend on the magnitude, timing and nature of the impact of the pandemic. In summary, the total funds that we have received from the CARES Act PRF have been accounted for as follows as of September 30, 2020 (amounts in millions):

| Amount
Funds utilized during the nine-month period ended September 30, 2020 | $ | 26.6 |
Estimated funds to be utilized October 2020 through June 2021 | 16.9 |
Estimated funds to be repaid to the government | 60.0 |
Funds received by unconsolidated joint ventures | 1.9 |
| $ | 105.4 |

On April 24, 2020, HHS distributed an additional $18 billion in funds to healthcare providers. We did not receive, nor apply, for any additional funds from this second distribution.
On October 1, 2020, HHS announced $20 billion in new funding to healthcare providers under the Phase 3 general distribution. We have not applied for any additional funds from this distribution.
The CARES Act also provides for the temporary suspension of the automatic 2% reduction of Medicare claim reimbursements (sequestration) for the period May 1 through December 31, 2020 and the deferral of the employer share of social security tax (6.2%), effective for payments due after the enactment date. Fifty percent of the deferred payroll taxes are due on December 31, 2021 with the remaining amounts due on December 31, 2022. As of September 30, 2020, we have deferred $38.5 million of social security taxes; this amount is included in other long-term obligations within our condensed consolidated balance sheet.
Our personal care segment did not receive funds under the CARES Act; however, they did receive funds from the Mass Home Care ASAP COVID-19 Provider Sustainability Program, which are intended to cover costs related to the public health emergency. The grant income associated with the funds received, which totaled less than $1 million and $1 million during the three and nine-month periods ended September 30, 2020, respectively, is reflected in other operating income within our condensed consolidated statement of operations.

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following discussion and analysis provides information we believe is relevant to an assessment and understanding of our results of operations and financial condition for the three and nine-month periods ended September 30, 2020. This discussion should be read in conjunction with the condensed consolidated financial statements and notes thereto included herein, and the consolidated financial statements and notes and the related Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the year ended December 31, 2019 filed with the Securities and Exchange Commission (“SEC”) on February 19, 2020 (the “Form 10-K”), which are incorporated herein by this reference. Historical results that appear in the condensed consolidated financial statements should not be interpreted as being indicative of future operations.
Unless otherwise provided, “Amedisys,” “we,” “our,” and the “Company” refer to Amedisys, Inc. and our consolidated subsidiaries.
Overview
We are a provider of high-quality in-home healthcare and related services to the chronic, co-morbid, aging American population, with approximately 76% and 75% of our revenue derived from Medicare for the three and nine-month periods ended September 30, 2020, respectively, and approximately 74% of our revenue derived from Medicare for the three and nine-month periods ended September 30, 2019.
Our operations involve servicing patients through our three reportable business segments: home health, hospice and personal care. Our home health segment delivers a wide range of services in the homes of individuals who may be recovering from an illness, injury or surgery. Our hospice segment provides care that is designed to provide comfort and support for those who are facing a terminal illness. Our personal care segment provides patients with assistance with the essential activities of daily living. As of September 30, 2020, we owned and operated 320 Medicare-certified home health care centers, 182 Medicare-certified hospice care centers and 14 personal-care care centers in 39 states within the United States and the District of Columbia.
Care Centers Summary (Includes Unconsolidated Joint Ventures)

| Home Health |  | Hospice |  | Personal Care
As of December 31, 2019 | 321 |  |  | 138 |  |  | 12 |
Acquisitions/Startups | 4 |  |  | 54 |  |  | 2 |
Closed/Consolidated | (5) |  |  | (10) |  |  | — |
As of September 30, 2020 | 320 |  |  | 182 |  |  | 14 |

Recent Developments
Governmental Inquiries and Investigations and Other Litigation
See Note 5 – Commitments and Contingencies to our condensed consolidated financial statements for additional information regarding our corporate integrity agreements and for a discussion of and updates regarding other legal proceedings and investigations we are involved in. No assurances can be given as to the timing or outcome of these items.
Payment
On July 31, 2020, the Centers for Medicare and Medicaid Services ("CMS") issued a final rule to update hospice payment rates and the wage index for fiscal year 2021 effective for services provided from October 1, 2020. CMS estimates hospices serving Medicare beneficiaries would see an estimated 2.4% increase in payments. This increase is the result of a 2.4% market basket adjustment as required under the Patient Protection and Affordable Health Care Act and the Health Care and Education Reconciliation Act (collectively, "PPACA"). The rule also proposes changes to the hospice wage index by adopting the most recent Office of Management and Budget statistical area delineations with a five percent cap on wage index decreases. Finally, CMS proposed an increase in the aggregate cap amount of 2.4% to $30,684. Based on our analysis of the proposed rule, we expect our impact to be in line with the 2.4% increase.
On June 25, 2020, CMS issued a proposed payment change for Medicare home health providers for calendar year 2021. CMS estimates that the proposed rule will result in a 2.6% increase in payments to home health providers. The increase is the result of a 3.1% market basket adjustment less a 0.4% productivity adjustment, reduced by less than 0.1% for the rural add-on. Based on our analysis of the proposed rule, we expect our impact to be in line with the 2.6% increase. Additionally, CMS has proposed to make permanent the telehealth flexibilities that were announced in the Interim Final Rule (Emergency Rule) for COVID-19 in March 2020. These flexibilities have allowed home health agencies to provide care via telehealth if it is (1)
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clinically appropriate and (2) included in the plan of care. Telehealth visits still do not count as visits in determining the LUPA threshold.
On October 31, 2019, CMS issued the Calendar Year 2020 Home Health Final Rule, which confirmed the implementation of the Patient-Driven Groupings Model ("PDGM") effective January 1, 2020 as well as a change in the unit of payment from a 60-day episode of care to a 30-day period of care. Additionally, in an effort to eliminate fraud risks, CMS reduced requests for anticipated payment ("RAPs") for 2020 to 20% with the full elimination of RAPs in 2021. CMS estimated that the final rule would result in a 1.3% increase in payments to home health providers. The increase is the result of a statutorily mandated 1.5% market basket increase pursuant to the Bipartisan Budget Act of 2018, reduced by 0.2% for the rural add-on. In calculating the impact, CMS also assumed that the industry would make certain behavioral changes related to coding practices, low utilization payment adjustment ("LUPA") management and co-morbidities. As a result, CMS reduced reimbursement by 4.36%. We have estimated the impact of the final rule on us to be a reduction in revenue of 2.8%.
Novel Coronavirus Pandemic ("COVID-19")
Our operations and financial performance have been impacted by COVID-19 during the three and nine-month periods ended September 30, 2020. The impacts on our operations began during the second week of March, as we experienced declines in referral volumes and an increase in missed visits. Each of our business lines was impacted; however, the disruption was greatest in our home health segment, which experienced a referral low-point the week of April 5th. Since that time, we have seen a steady recovery in referral volumes and a corresponding drop in missed visits. In our hospice segment, our referrals hit their low-point the week of March 22nd. While hospice admission volumes have improved significantly, the slowdown in March has impacted our average daily census and has been most significant in our facility-based census. Additionally, our access to facilities has been restricted resulting in a decline in our visits performed by licensed practical nurses ("LPNs") and home health aides ("HHAs") in facilities. The financial impacts of COVID-19 during the three and nine-month periods ended September 30, 2020 are discussed in further detail under "Results of Operations" below.
While we currently believe that we have a reasonable view of operations for the remainder of 2020, the uncertainty created by COVID-19 could alter our outlook of the pandemic's impact on our consolidated financial condition, results of operations or cash flows. The following factors could potentially impact our recovery: the continued increase or decrease in the number of COVID-19 cases nationwide, the utilization of elective procedures, the return of patient confidence to enter a hospital or a doctor's office, the ability to have access to our patients in their homes and in facilities, cost normalization around personal protective equipment ("PPE") and any future or prolonged shelter-in-place orders and other federal, state and local requirements. Potential impacts of COVID-19 on our results include lower revenue, higher salary and wage expense related to quarantine pay and training and increased supply costs related to PPE and COVID-19 testing. The impacts to revenue may consist of the following:
•lower volumes due to interruption of the operations of our referral sources, patients' unwillingness to accept services and restrictions on access to facilities for hospice services and
•lower reimbursement due to missed visits resulting in an increase in LUPAs and lost billing periods.
On March 27, 2020, the bipartisan Coronavirus Aid, Relief, and Economic Security Act ("CARES Act") was signed into legislation. The CARES Act provides for the following:
•$175 billion to healthcare providers, including hospitals on the front lines of the COVID-19 pandemic. Of this total allocated amount, $30 billion was distributed immediately to providers based on their proportionate share of Medicare fee-for-service reimbursements in 2019. Healthcare providers were required to sign an attestation confirming receipt of the Provider Relief Fund ("PRF") funds and agree to the terms and conditions of payment. Our home health and hospice segments received approximately $100 million from the first $30 billion of funds distributed to healthcare providers in April 2020, which is inclusive of $2 million related to our joint venture care centers (equity method investments). We also acquired approximately $5 million of PRF funds in connection with the acquisition of AseraCare. Consistent with the terms and conditions for receipt of the payment, we are allowed to use the funds to cover lost revenues (defined as a negative change in year over year net patient care revenue) and health care costs related to COVID-19, and we are required to properly and fully document the use of these funds in reports to the U.S. Department of Health and Human Services ("HHS").
For our wholly-owned subsidiaries, we have decided to only utilize PRF funds to the extent we have qualifying COVID-19 expenses, which totaled $5 million and $27 million for our home health and hospice segments during the three and nine-month periods ended September 30, 2020, respectively. Accordingly, for our wholly-owned subsidiaries, we will not be using the funds to cover lost revenues resulting from COVID-19. In September 2020, HHS issued new guidance noting that PRF funds can be used through June 30, 2021. Our estimate as of the end of the second quarter only reflected usage of the funds through December 31, 2020. As a result, we have increased our estimate of the funds that we intend to use going forward by $10 million to cover the additional six month period.
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Consistent with prior quarter, we do not believe that we will fully utilize the funds received; therefore, we have recorded a liability related to the funds that we do not expect to utilize totaling $60 million which is reflected in the Provider Relief Fund Advance account in current liabilities within our condensed consolidated balance sheet. Funds that we intend to use in the future to cover COVID-19 expenses, which we have estimated to be approximately $17 million, have been recorded to a deferred liability account within accrued expenses in our condensed consolidated balance sheet. These estimates may change as our ability to utilize and retain the funds will depend on the magnitude, timing and nature of the impact of the pandemic.
•The temporary suspension of the automatic 2% reduction of Medicare claim reimbursements (sequestration) for the period May 1 through December 31, 2020. We estimate the impact will increase our 2020 net service revenue by approximately $23 million.
•The deferral of the employer share of social security tax (6.2%), effective for payments due after the enactment date. Fifty percent of the deferred payroll taxes are due on December 31, 2021 with the remaining amounts due on December 31, 2022. We estimate the impact will increase our 2020 cash flow from operations by approximately $60 million. As of September 30, 2020, we have deferred approximately $38 million of social security tax; this amount is reflected in other long-term obligations within our condensed consolidated balance sheet.
•The temporary suspension of Medicare patient coverage criteria and documentation and care requirements and the expansion of telehealth in providing home health and hospice care to patients.
•The ability for non-physician practitioners to certify for home health, order home health services, establish and review plans of care and certify and recertify eligibility.
The well-being of our employees has been one of our top priorities during this pandemic. We have taken the following steps to support our employees: implemented up to 14 days of paid leave during any required quarantine periods; awarded bonuses to our clinicians and caregivers who have seen patients during the pandemic; completed an early cash pay-out of employee paid-time-off balances; instituted work-from-home arrangements for our corporate and administrative support employees; allowed employees to temporarily suspend any 401(k) plan loan deductions; allowed employees to make a withdrawal from their 401(k) plan for coronavirus-related distributions without incurring the additional 10% early withdrawal penalty; granted access to Teladoc services to all employees; provided access to COVID-19 self-test kits to all employees and launched a COVID-19 Resource Center, which is updated daily with employee, clinical and operational resources.
The safety of our clinicians and patients has also been a focus, and as a result, we have made the following business changes: developed COVID-19 testing protocols to ensure that both our clinicians and business development professionals are complying with any COVID-19 testing requirements mandated by facilities prior to entry to care for our patients and interact with referral sources; implemented a new clinical protocol requiring all clinicians to wear a surgical ear loop mask, at a minimum, on all visits performed; developed a COVID-19 positive patient treatment protocol and PPE policy for clinicians treating COVID-19 symptomatic and positive patients, which includes utilizing N-95 masks, gloves, gowns and face shields and also requires surgical masks to be worn by the patient; created a centralized distribution center for all critical PPE, allowing us to flex our inventory on a care center by care center basis, based on need and demand and sourced enough PPE, such as surgical masks, cloth masks, N-95 masks, gowns, face shields, gloves, etc., to have several months of capacity on hand. We have had success in utilizing both traditional and non-traditional suppliers for our PPE needs. While we were very fortunate to secure the supplies needed, we faced significantly higher per unit costs for the purchase of PPE.
Acquisitions
On January 1, 2020, we acquired Asana Hospice ("Asana"), a hospice provider with locations in Pennsylvania, Ohio, Texas, Missouri and Kansas for an adjusted purchase price of $65.6 million, net of cash acquired.
On March 1, 2020, we acquired the regulatory assets of a home health provider in Washington for a purchase price of $3.0 million.
On April 18, 2020, we acquired the regulatory assets of a home health provider in Kentucky for a purchase price of $0.7 million.
On June 1, 2020, we acquired Homecare Preferred Choice, Inc., doing business as AseraCare Hospice ("AseraCare"), a national hospice care provider with 44 locations, for an adjusted purchase price of $229.6 million, net of cash acquired and inclusive of a $32 million tax asset.
As we continue to focus on inorganic expansion in all three segments, we anticipate incurring acquisition and integration costs throughout 2020. During the three and nine-month periods ended September 30, 2020, we incurred approximately $4 million and $10 million, respectively, in costs related to various acquisitions and the integration of Compassionate Care Hospice ("CCH"), Asana and AseraCare.
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Network Developments
In August 2020, we signed a Care Coordination Agreement with BrightStar Care to add its agencies to the Amedisys personal care network, which helps facilitate the coordination of care between our home health and hospice care centers and a network of personal care partners.
Results of Operations
Three-Month Period Ended September 30, 2020 Compared to the Three-Month Period Ended September 30, 2019
Consolidated
The following table summarizes our consolidated results of operations (amounts in millions):

| For the Three-Month Periods Ended September 30,
| 2020 |  | 2019
Net service revenue | $ | 544.1 |  |  | $ | 494.6 |
Other operating income | 4.8 |  |  | — |
Gross margin, excluding depreciation and amortization | 251.3 |  |  | 205.9 |
% of revenue | 46.2 | % |  | 41.6 | %
Other operating expenses | 179.7 |  |  | 154.7 |
% of revenue | 33.0 | % |  | 31.3 | %
Depreciation and amortization | 8.3 |  |  | 4.4 |
Operating income | 63.3 |  |  | 46.8 |
Total other expense | (1.1) |  |  | (2.6) |
Income tax benefit (expense) | 10.2 |  |  | (9.9) |
Effective income tax rate | (16.4 | %) |  | 22.4 | %
Net income | 72.4 |  |  | 34.3 |
Net income attributable to noncontrolling interests | (0.4) |  |  | (0.2) |
Net income attributable to Amedisys, Inc. | $ | 72.0 |  |  | $ | 34.1 |

Overall, our operating income increased approximately $17 million on a net service revenue increase of $50 million and a gross margin increase of $45 million or 460 basis points over prior year. Our results for the three-month period ended September 30, 2020 were impacted by acquisitions, the suspension of sequestration, initiatives related to the transition to PDGM and COVID-19.
Our results for the three-month period ended September 30, 2020 include the acquisitions of Asana on January 1, 2020 and AseraCare on June 1, 2020. For the quarter, these acquisitions contributed approximately $33 million in revenue and an operating loss of approximately $5 million, which is inclusive of $4 million in acquisition and integration costs and $3 million in intangibles amortization.
During the quarter, our home health segment, which was the most heavily impacted by COVID-19, continued its recovery and reported strong year over year growth in volumes, an increase in Medicare revenue per episode and a reduction in visits per episode, all of which contributed to our year over year gross margin expansion. Our Medicare revenue per episode was positively impacted by the suspension of sequestration (approximately $5 million). In addition, our home health segment was able to overcome a reduction to net service revenue of approximately $5 million due to PDGM via a combination of both revenue and cost initiatives.
Our hospice segment reported an increase in admissions year over year; however, we continue to experience challenges related to access restrictions imposed by facilities which are the primary source of our hospice admissions. We also continue to experience lower visit volumes due to the facility access restrictions which have resulted in lower costs related to our hourly LPNs and HHAs and year over year gross margin expansion. We expect our costs to increase and margins to moderate once these restrictions are lifted.
Each of our segments incurred incremental costs related to COVID-19. As noted above, for our wholly-owned subsidiaries, we have elected to use the funds received from the CARES Act Provider Relief Fund to cover COVID-19 expenses incurred by our home health and hospice segments, which totaled $5 million during the third quarter. Our personal care segment received funds
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from the Mass Home Care ASAP COVID-19 Provider Sustainability Program totaling less than $1 million during the three-month period ended September 30, 2020. We have used these funds to cover COVID-19 expenses as well.
Last, our operating results reflect a 1.7% increase in our other operating expenses as a percentage of revenue compared to prior year; this increase is due to the addition of resources to support growth (primarily business development employees), investments related to PDGM, planned wage increases, incentive compensation plan accruals and higher health insurance expenses and an increase in employer payroll taxes associated with employee stock option exercises partially offset by overall reductions in spend during the pandemic.
Home Health Segment
The following table summarizes our home health segment results of operations:

| For the Three-Month Periods Ended September 30,
| 2020 |  | 2019
Financial Information (in millions): |  |  |
Medicare | $ | 222.2 |  |  | $ | 211.5 |
Non-Medicare | 103.8 |  |  | 100.0 |
Net service revenue | 326.0 |  |  | 311.5 |
Other operating income | 2.6 |  |  | — |
Cost of service | 180.0 |  |  | 188.9 |
Gross margin | 148.6 |  |  | 122.6 |
Other operating expenses | 79.8 |  |  | 76.5 |
Operating income | $ | 68.8 |  |  | $ | 46.1 |
Same Store Growth (1): |  |  |
Medicare revenue | 5 | % |  | 2 | %
Non-Medicare revenue | 4 | % |  | 16 | %
Total admissions | 5 | % |  | 9 | %
Total volume (2) | 6 | % |  | 6 | %
Key Statistical Data - Total (3): |  |  |
Admissions | 85,578 |  |  | 81,937 |
Recertifications | 47,094 |  |  | 43,340 |
Total volume | 132,672 |  |  | 125,277 |
Medicare completed episodes (6) | 77,552 |  |  | 75,807 |
Average Medicare revenue per completed episode (4) (6) | $ | 2,886 |  |  | $ | 2,836 |
Medicare visits per completed episode (5) (6) | 14.4 |  |  | 16.9 |
Visiting Clinician Cost per Visit | $ | 89.10 |  |  | $ | 83.68 |
Clinical Manager Cost per Visit | $ | 8.91 |  |  | $ | 8.09 |
Total Cost per Visit | $ | 98.01 |  |  | $ | 91.77 |
Visits | 1,836,895 |  |  | 2,057,184 |

(1) Same store information represents the percent change in our Medicare, Non-Medicare and Total revenue, admissions or volume for the period as a percent of the Medicare, Non-Medicare and Total revenue, admissions or volume of the prior period. Effective July 1, 2019, same store is defined as care centers that we have operated for at least the last twelve months and startups that are an expansion of a same store care center.
(2) Total volume includes all admissions and recertifications.
(3) Total includes acquisitions and denovos.
(4) Average Medicare revenue per completed episode is the average Medicare revenue earned for each Medicare completed episode of care. Average Medicare revenue per completed episode for the three-month period ended September 30, 2020 reflects the suspension of sequestration effective May 1, 2020.
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(5) Medicare visits per completed episode are the home health Medicare visits on completed episodes divided by the home health Medicare episodes completed during the period.
(6) Prior year amounts have been recast to conform to the current year calculation.
Operating Results
Overall, our operating income increased $23 million on a $15 million increase in net service revenue and a gross margin increase of $26 million or 620 basis points over prior year. Our third quarter results reflect significant improvements in both volumes and Medicare revenue per episode as we continued to recover from the negative impacts of COVID-19 that we experienced during the second quarter. Our home health census reached a low point in April 2020 due to COVID-19 and has steadily increased, reaching a high point for the year in the third quarter of 2020.
Our significant improvement in third quarter results was driven by the expansion in our gross margin. The key drivers of this improvement were the suspension of sequestration effective May 1, 2020, growth in volumes and cost reduction initiatives related to our transition to PDGM which include a reduction in visits per episode associated with the rollout of Medalogix CARE and a shift in discipline mix.
Also, as previously discussed, our operating results include incremental costs totaling $3 million related to COVID-19, which were offset by the recognition of income associated with the CARES Act Provider Relief Fund.
While we are encouraged by the improvements in volumes and Medicare revenue per episode that we have experienced during the quarter, we will continue to closely monitor COVID-19 cases and the potential impacts on our operating results as we enter fall and winter.
Net Service Revenue
Our net service revenue increased $15 million on a 6% increase in total volume and a 2% increase in Medicare revenue per episode. Additionally, our net service revenue was positively impacted by a reduction in revenue adjustments year over year. Our volume growth is attributable to our continued recovery from COVID-19 during the quarter as well as an increase in both business development headcount and overall productivity. The increase in our Medicare revenue per episode is primarily due to the suspension of sequestration effective May 1, 2020, which resulted in a $5 million increase in net service revenue. Excluding the sequestration benefit, our Medicare revenue per episode was down 0.2% on an estimated 2.8% annual reduction in net service revenue associated with the implementation of PDGM. During the three-month period ended September 30, 2020, we were able to refocus our efforts on operationalizing PDGM. We provided additional training, increased our focus on OASIS accuracy and coding and also completed the rollout of Medalogix Care across all of our home health care centers, all of which have resulted in higher case mix and functional impairment scores for our patients. While our Medicare revenue per episode has improved significantly, we are still experiencing impacts from COVID-19 due to missed visits, which have caused the number of LUPA episodes and the number of episodes with lost billing periods (i.e. episodes with no visits during one of the 30-day billing periods) to increase.
Other Operating Income
Other operating income consists of the recognition of funds received from the CARES Act Provider Relief Fund. In accordance with the terms and conditions, these funds can be used to cover lost revenues as well as costs directly attributable to COVID-19. For our wholly-owned subsidiaries, we have elected to utilize the funds to cover COVID-19 related costs only, and therefore, have recognized income equal to the amount of COVID-19 costs incurred totaling $3 million during the three-month period ended September 30, 2020. These costs are associated with the purchase of personal protective equipment, quarantine pay and COVID-19 testing and are included in cost of service, excluding depreciation and amortization within our condensed consolidated statement of operations.
Cost of Service, Excluding Depreciation and Amortization
Our cost of service consists of costs associated with direct clinician care in the homes of our patients as well as the cost of clinical managers who monitor the overall delivery of care. Overall, our total cost of service decreased 5% on an 11% decrease in total visits. Lower costs associated with improvements in clinician utilization as evidenced by a decline of 2.5 visits per Medicare completed episode and optimization of discipline mix were partially offset by a 7% increase in our total cost per visit, which was driven by planned wage increases, an increase in health insurance expense, an increase in the utilization of contractors to supplement clinician visits in certain areas, a change in the mix of our visits and costs directly attributable to COVID-19 totaling approximately $3 million. While we do compensate our clinicians on a per visit basis, there is a fixed cost component of our cost structure which will result in an increase in our cost per visit metric on significant declines in visits.
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Other Operating Expenses
Other operating expenses increased approximately $3 million primarily due to planned wage increases, the addition of resources to support volume growth, investments related to PDGM, incentive compensation plan accruals and higher health and workers' compensation insurance expense. These increases were partially offset by a decrease in travel and training expense and an overall reduction in spend during the pandemic.
Hospice Segment
The following table summarizes our hospice segment results of operations:

| For the Three-Month Periods Ended September 30,
| 2020 |  | 2019
Financial Information (in millions): |  |  |
Medicare | $ | 189.0 |  |  | $ | 153.5 |
Non-Medicare | 10.7 |  |  | 8.9 |
Net service revenue | 199.7 |  |  | 162.4 |
Other operating income | 1.7 |  |  | — |
Cost of service | 104.1 |  |  | 84.5 |
Gross margin | 97.3 |  |  | 77.9 |
Other operating expenses | 48.4 |  |  | 36.2 |
Operating income | $ | 48.9 |  |  | $ | 41.7 |
Same Store Growth (1): |  |  |
Medicare revenue | 3 | % |  | 10 | %
Hospice admissions | 9 | % |  | 4 | %
Average daily census | — | % |  | 5 | %
Key Statistical Data - Total (2): |  |  |
Hospice admissions | 13,026 |  |  | 9,914 |
Average daily census | 13,953 |  |  | 11,565 |
Revenue per day, net | $ | 155.57 |  |  | $ | 152.67 |
Cost of service per day | $ | 81.05 |  |  | $ | 79.51 |
Average discharge length of stay | 101 |  |  | 98 |

(1) Same store information represents the percent change in our Medicare revenue, Hospice admissions or average daily census for the period as a percent of the Medicare revenue, Hospice admissions or average daily census of the prior period. Effective July 1, 2019, same store is defined as care centers that we have operated for at least the last twelve months and startups that are an expansion of a same store care center.
(2) Total includes acquisitions and denovos.
Operating Results
Our operating results for the three-month period ended September 30, 2020 include the results of the acquisition of Asana on January 1, 2020 (8 hospice care centers) and AseraCare on June 1, 2020 (44 hospice care centers). Acquisitions are included in our consolidated financial statements from their respective acquisition dates. As a result, our hospice segment operating results for 2020 and 2019 are not fully comparable.
Overall, our operating income increased $7 million on a $37 million increase in net service revenue. Our 2020 acquisitions contributed $33 million in revenue and $4 million in operating income. The suspension of sequestration contributed $3 million in revenue and operating income (which excludes $1 million related to our acquisitions). Our average daily census, which is the main driver of hospice revenue, was flat over prior year. Our hospice segment reported an increase in admissions year over year during the third quarter; however, we continue to experience challenges related to access restrictions imposed by facilities which are the primary source of our hospice admissions. We also continue to experience lower visit volumes due to the facility access restrictions, which have resulted in lower costs related to our hourly LPNs and HHAs and higher margins. We expect our costs to increase and margins to moderate once these restrictions are lifted.
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Our results include incremental costs totaling $2 million related to COVID-19 which were offset by the recognition of income associated with the CARES Act Provider Relief Fund.
We are pleased with our improvement in admission volumes since the onset of COVID-19; however, we will continue to closely monitor COVID-19 and any potential resurgences as we enter fall and winter, which could put pressure on admission volumes resulting in a negative impact on our future average daily census.
Net Service Revenue
Our net service revenue increased $37 million, approximately $33 million of which is attributable to our acquisition activity. The remaining $4 million increase in net service revenue is the result of the suspension of sequestration effective May 1, 2020 ($3 million excluding acquisitions) and a 0.5% increase in reimbursement effective October 1, 2019 ($1 million). Our average daily census, which is the main driver of hospice revenue, was flat over prior year. Our hospice segment reported an increase in admissions year over year during the third quarter; however, we continue to experience challenges related to access restrictions imposed by facilities which are a significant source of our hospice admissions.
Other Operating Income
Other operating income consists of the recognition of funds received from the CARES Act Provider Relief Fund. In accordance with the terms and conditions, these funds are intended to cover lost revenues as well as costs directly attributable to COVID-19. For our wholly-owned subsidiaries, we have elected to utilize the funds to cover COVID-19 related costs only, and therefore, have recognized income equal to the amount of COVID-19 costs incurred totaling $2 million during the three-month period ended September 30, 2020. These costs are associated with the purchase of personal protective equipment, quarantine pay and COVID-19 testing and are included in cost of service, excluding depreciation and amortization within our condensed consolidated statement of operations.
Cost of Service, Excluding Depreciation and Amortization
Our hospice cost of service increased $20 million primarily driven by acquisition activity, planned wage increases, higher health insurance expense, COVID-19 costs and an increase in our general inpatient and respite facility costs. These increases were offset by a decline in facility visits due to access restrictions as well as lower transportation costs.
Other Operating Expenses
Other operating expenses increased $12 million, approximately $9 million of which is related to our acquisition activity. The remaining $3 million increase is due to the addition of resources to support census growth, planned wage increases and higher health insurance expense, partially offset by a decrease in travel and training expense.
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Personal Care Segment
The following table summarizes our personal care segment results of operations:

| For the Three-Month Periods Ended September 30,
| 2020 |  | 2019
Financial Information (in millions): |  |  |
Medicare | $ | — |  |  | $ | — |
Non-Medicare | 18.4 |  |  | 20.7 |
Net service revenue | 18.4 |  |  | 20.7 |
Other operating income | 0.5 |  |  | — |
Cost of service | 13.5 |  |  | 15.3 |
Gross margin | 5.4 |  |  | 5.4 |
Other operating expenses | 3.2 |  |  | 3.1 |
Operating income | $ | 2.2 |  |  | $ | 2.3 |
Key Statistical Data - Total (1): |  |  |
Billable hours | 673,161 |  |  | 824,251 |
Clients served | 10,153 |  |  | 12,687 |
Shifts | 280,470 |  |  | 370,451 |
Revenue per hour | $ | 27.33 |  |  | $ | 25.12 |
Revenue per shift | $ | 65.59 |  |  | $ | 55.90 |
Hours per shift | 2.4 |  |  | 2.2 |

(1) Total includes acquisitions.
Operating Results
Operating income related to our personal care segment remained flat on a $2 million decrease in net service revenue. The decrease in net service revenue is the result of a reduction in hours due to COVID-19 partially offset by rate increases. The net impact of the lost hours was mitigated by a reduction in costs, as most of our personal care employees are paid on an hourly basis, and rate increases which were intended to address market pressures and incremental costs related to the pandemic. Our personal care segment incurred less than $1 million of COVID-19 costs related to the purchase of PPE and quarantine pay and received funds totaling less than $1 million under the Mass Home Care ASAP COVID-19 Provider Sustainability Program. These funds were used to cover COVID-19 costs and are recorded to other operating income within our condensed consolidated statement of operations.
Corporate
The following table summarizes our corporate results of operations:

| For the Three-Month Periods Ended September 30,
| 2020 |  | 2019
Financial Information (in millions): |  |  |
Other operating expenses | $ | 49.9 |  |  | $ | 40.4 |
Depreciation and amortization | 6.7 |  |  | 2.9 |
Total operating expenses | $ | 56.6 |  |  | $ | 43.3 |

Corporate expenses consist of costs related to our executive management and corporate and administrative support functions, primarily information services, accounting, finance, billing and collections, legal, compliance, risk management, procurement, marketing, clinical administration, training, human resources and administration.
Corporate total operating expenses increased approximately $13 million during the three-month period ended September 30, 2020 compared to 2019, approximately $6 million of which is attributable to our acquisition activity. The remaining $7 million increase is due to planned wage increases, higher health insurance expense, incentive compensation plan accruals and an
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increase in employer payroll taxes associated with employee stock option exercises; these items were partially offset by a decrease in travel and training expense.
Nine-Month Period Ended September 30, 2020 Compared to the Nine-Month Period Ended September 30, 2019
Consolidated
The following table summarizes our consolidated results of operations (amounts in millions):

| For the Nine-Month Periods Ended September 30,
| 2020 |  | 2019
Net service revenue | $ | 1,520.8 |  |  | $ | 1,454.9 |
Other operating income | 27.6 |  |  | — |
Gross margin, excluding depreciation and amortization | 669.8 |  |  | 600.2 |
% of revenue | 44.0 | % |  | 41.3 | %
Other operating expenses | 492.8 |  |  | 451.9 |
% of revenue | 32.4 | % |  | 31.1 | %
Depreciation and amortization | 19.9 |  |  | 12.4 |
Operating income | 157.1 |  |  | 135.9 |
Total other expense | (8.3) |  |  | (4.9) |
Income tax expense | (9.2) |  |  | (31.1) |
Effective income tax rate | 6.2 | % |  | 23.7 | %
Net income | 139.6 |  |  | 99.9 |
Net income attributable to noncontrolling interests | (1.1) |  |  | (0.7) |
Net income attributable to Amedisys, Inc. | $ | 138.5 |  |  | $ | 99.2 |

Overall, operating income increased approximately $21 million on a revenue increase of $66 million. Additionally, our gross margin expanded 270 basis points over prior year. Our results for the nine-month period ended September 30, 2020 were impacted by acquisitions, COVID-19, the suspension of sequestration, the transition to PDGM, a reduction in revenue adjustments and severance associated with reductions in staffing levels, primarily within our home health segment.
Our results for the nine-month period ended September 30, 2020 include four hospice acquisitions (106 care centers). For the nine-month period ended September 30, 2020, these acquisitions contributed approximately $195 million in revenue and an operating loss of approximately $3 million, which is inclusive of $9 million in acquisition and integration costs and $11 million in intangibles amortization. For the nine-month period ended September 30, 2019, our acquisitions contributed approximately $129 million in revenue and an operating loss of approximately $3 million, which is inclusive of $13 million in acquisition and integration costs and $3 million in intangibles amortization.
COVID-19 disrupted both net service revenue and costs during the nine-month period ended September 30, 2020. The most significant impact occurred in the second quarter during which we experienced a $30 million decline in net service revenue over prior year. We were able to mitigate a significant portion of the revenue impact due to our variable cost structure. The majority of our home health clinicians and aides are paid on a per visit or hourly basis; as our volumes declined, our visit pay and other related costs also declined. Our home health segment, which was the most heavily impacted by COVID-19, has been quick to recover and has returned to year over year growth in volumes during the third quarter. Our hospice segment has also rebounded, reporting year over year growth in admissions during the third quarter. We have seen a slower return in average daily census as there is generally a lag between admissions and average daily census growth.
Both our home health and hospice segments’ results benefited from the suspension of sequestration effective May 1, 2020 which helped to offset the $17 million impact of the 2020 change in reimbursement under PDGM. The year-to-date impact of the suspension of sequestration is an increase to net service revenue of approximately $14 million. In addition, our home health segment was able to overcome the impact of the 2020 changes in reimbursement under PDGM via a combination of both revenue and cost initiatives.
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We have also experienced a decline in our visits per episode within home health and lower visit volumes within hospice due to access restrictions imposed by facilities, both of which have resulted in a reduction in costs and the margin expansion referenced above.
Each of our segments incurred incremental costs related to COVID-19. As noted above, for our wholly-owned subsidiaries, we have elected to use the CARES Act Provider Relief Funds to cover COVID-19 expenses incurred by our home health and hospice segments which totaled $27 million during the nine-month period ended September 30, 2020. Our personal care segment received funds from the Mass Home Care ASAP COVID-19 Provider Sustainability Program totaling $1 million. We have used these funds to cover COVID-19 expenses as well. We have recorded income associated with both of these programs totaling $28 million in other operating income within our condensed consolidated statement of operations.
Last, our operating results reflect a 1.3% increase in our other operating expenses as a percentage of revenue compared to prior year; this increase is due to the addition of resources to support growth (primarily business development employees), investments related to PDGM and planned wage increases, partially offset by overall reductions in spend during the pandemic.
Home Health Segment
The following table summarizes our home health segment results of operations:

| For the Nine-Month Periods Ended September 30,
| 2020 |  | 2019
Financial Information (in millions): |  |  |
Medicare | $ | 619.0 |  |  | $ | 644.0 |
Non-Medicare | 300.8 |  |  | 296.2 |
Net service revenue | 919.8 |  |  | 940.2 |
Other operating income | 17.7 |  |  | — |
Cost of service | 543.8 |  |  | 562.4 |
Gross margin | 393.7 |  |  | 377.8 |
Other operating expenses | 229.6 |  |  | 224.0 |
Operating income | $ | 164.1 |  |  | $ | 153.8 |
Same Store Growth (1): |  |  |
Medicare revenue | (4 | %) |  | 4 | %
Non-Medicare revenue | 2 | % |  | 18 | %
Total admissions | (1 | %) |  | 7 | %
Total volume (2) | 2 | % |  | 6 | %
Key Statistical Data - Total (3): |  |  |
Admissions | 245,880 |  |  | 247,669 |
Recertifications | 135,263 |  |  | 128,496 |
Total volume | 381,143 |  |  | 376,165 |
Medicare completed episodes (6) | 221,848 |  |  | 229,229 |
Average Medicare revenue per completed episode (4) (6) | $ | 2,811 |  |  | $ | 2,853 |
Medicare visits per completed episode (5) (6) | 15.2 |  |  | 17.1 |
Visiting Clinician Cost per Visit | $ | 88.64 |  |  | $ | 82.23 |
Clinical Manager Cost per Visit | $ | 9.10 |  |  | $ | 7.91 |
Total Cost per Visit | $ | 97.74 |  |  | $ | 90.14 |
Visits | 5,563,992 |  |  | 6,238,758 |

(1) Same store information represents the percent change in our Medicare, Non-Medicare and Total revenue, admissions or volume for the period as a percent of the Medicare, Non-Medicare and Total revenue, admissions or volume of the prior period. Effective July 1, 2019, same store is defined as care centers that we have operated for at least the last twelve months and startups that are an expansion of a same store care center.
(2) Total volume includes all admissions and recertifications.
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(3) Total includes acquisitions and denovos.
(4) Average Medicare revenue per completed episode is the average Medicare revenue earned for each Medicare completed episode of care. Average Medicare revenue per completed episode for the nine-month period ended September 30, 2020 reflects the transition to PDGM during the year and therefore includes reimbursement under both the 60-day episode of care (pre-PDGM) payment rate and the 30-day period of care (PDGM) payment rate. Additionally, average Medicare revenue per completed episode for the nine-month period ended September 30, 2020 reflects the suspension of sequestration effective May 1, 2020.
(5) Medicare visits per completed episode are the home health Medicare visits on completed episodes divided by the home health Medicare episodes completed during the period.
(6) Prior year amounts have been recast to conform to the current year calculation.
Operating Results
Overall, our operating income increased $10 million on a $20 million decrease in net service revenue. Additionally, our gross margin increased $16 million or 260 basis points over prior year. Our results for the nine-month period ended September 30, 2020 were impacted by COVID-19, the suspension of sequestration, the transition to PDGM, severance associated with reductions in staffing levels and a reduction in revenue adjustments.
COVID-19 disrupted both net service revenue and costs during the nine-month period ended September 30, 2020. Our variable cost structure mitigated a significant portion of our estimated net service revenue impact which consisted of both a reduction in volume and Medicare revenue per episode. While our home health segment’s revenue is down year over year, we have seen significant improvements in both volumes and Medicare revenue per episode. Our home health census reached a low point in April 2020 due to COVID-19 and has steadily increased, reaching a high point for the year in the third quarter of 2020.
Additionally, our operating results were positively impacted by the suspension of sequestration effective May 1, 2020 (approximately $8 million) but negatively impacted by the 2020 changes in reimbursement under PDGM, which resulted in a reduction to net service revenue of $17 million for the nine-month period ended September 30, 2020. COVID-19 delayed our plans to operationalize PDGM; however, we were able to refocus our efforts during the third quarter and overcome the PDGM rate cut via a combination of both revenue and cost initiatives. From a revenue perspective, we provided additional training, increased our focus on OASIS accuracy and coding and completed the rollout of Medalogix Care across all of our home health care centers, all of which have resulted in higher case mix and functional impairment scores for our patients. From a cost perspective, we continued to improve our clinician utilization and discipline mix, both of which have contributed to year over year gross margin expansion.
Our operating results were also impacted by incremental costs totaling $18 million related to COVID-19, which were offset by the recognition of income associated with the CARES Act Provider Relief Fund, and severance totaling $5 million related to reductions in staffing levels during the three-month period ended June 30, 2020.
While we are very encouraged by the improvement in volumes and Medicare revenue per episode that we have experienced, we will continue to closely monitor COVID-19 cases and the potential impacts on our operating results as we enter fall and winter.
Net Service Revenue
Our net service revenue decreased $20 million primarily due to the impacts of COVID-19 and the 2020 change in reimbursement under PDGM. The combination of these resulted in lower volumes and lower Medicare revenue per episode for the nine-month period ended September 30, 2020.
We have seen significant increases in both volumes and Medicare revenue per episode, which was not only impacted by COVID-19 but also by the 2020 change in reimbursement (PDGM). COVID-19 significantly increased the number of missed visits which increased the number of LUPA episodes and the number of episodes with lost billing periods (i.e. episodes with no visits during one of the 30-day billing periods). Additionally, the implementation of PDGM resulted in a $17 million reduction in net service revenue during the nine-month period ended September 30, 2020. This reduction was partially offset by $8 million resulting from the suspension of sequestration effective May 1, 2020. We have also seen monthly increases in Medicare revenue per episode as the impacts of COVID-19 have moderated and as we have been able to refocus our efforts on operationalizing PDGM. We have provided additional training, increased our focus on OASIS accuracy and coding and also completed the rollout of Medalogix Care across all of our home health care centers, all of which have resulted in higher case mix and functional impairment scores for our patients. Additionally, we have seen a reduction in our revenue adjustments year over year.
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Other Operating Income
Other operating income consists of the recognition of funds received from the CARES Act Provider Relief Fund. In accordance with the terms and conditions, these funds can be used to cover lost revenues as well as costs directly attributable to COVID-19. For our wholly-owned subsidiaries, we have elected to utilize the funds to cover COVID-19 related costs only, and therefore, have recognized income equal to the amount of COVID-19 costs incurred to date totaling $18 million. These costs are associated with the purchase of personal protective equipment, bonuses paid to our clinicians, clinician training, quarantine pay and COVID-19 testing. Of the $18 million of COVID-19 costs incurred to date, $17 million has been recorded to cost of service and $1 million has been recorded to other operating expenses.
Cost of Service, Excluding Depreciation and Amortization
Overall, our total cost of service decreased 3% on an 11% decrease in total visits. Lower costs associated with a decline in volumes driven by COVID-19, improvements in clinician utilization as evidenced by a decline of 1.9 visits per completed episode year over year and optimization of discipline mix were partially offset by an 8% increase in our total cost per visit, which was driven by planned wage increases, an increase in the utilization of contractors to supplement clinician visits in certain areas, a change in the mix of our visits, costs directly attributable to COVID-19 totaling approximately $17 million and severance totaling $5 million related to a reduction in staffing levels. While we do compensate our clinicians on a per visit basis, there is a fixed cost component of our cost structure which will result in an increase in our cost per visit metric on significant declines in visits.
Other Operating Expenses
Other operating expenses increased approximately $6 million primarily due to planned wage increases, the addition of resources to support volume growth, investments related to PDGM and approximately $1 million of costs directly attributable to COVID-19. Additionally, changes in our home health care center staffing resulted in a shift of some office staff from cost of service to other operating expenses totaling approximately $1 million. These increases were partially offset by a reduction in travel and training expense, sales incentives and an overall reduction in spend during the pandemic.
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Hospice Segment
The following table summarizes our hospice segment results of operations:

| For the Nine-Month Periods Ended September 30,
| 2020 |  | 2019
Financial Information (in millions): |  |  |
Medicare | $ | 516.5 |  |  | $ | 430.0 |
Non-Medicare | 29.7 |  |  | 22.6 |
Net service revenue | 546.2 |  |  | 452.6 |
Other operating income | 8.9 |  |  | — |
Cost of service | 293.1 |  |  | 245.9 |
Gross margin | 262.0 |  |  | 206.7 |
Other operating expenses | 129.1 |  |  | 100.9 |
Operating income | $ | 132.9 |  |  | $ | 105.8 |
Same Store Growth (1): |  |  |
Medicare revenue | 4 | % |  | 6 | %
Hospice admissions | 3 | % |  | 5 | %
Average daily census | 1 | % |  | 6 | %
Key Statistical Data - Total (2): |  |  |
Hospice admissions | 35,755 |  |  | 30,055 |
Average daily census | 12,841 |  |  | 10,997 |
Revenue per day, net | $ | 155.23 |  |  | $ | 150.77 |
Cost of service per day | $ | 83.29 |  |  | $ | 81.92 |
Average discharge length of stay | 98 |  |  | 98 |

(1) Same store information represents the percent change in our Medicare revenue, Hospice admissions or average daily census for the period as a percent of the Medicare revenue, Hospice admissions or average daily census of the prior period. Effective July 1, 2019, same store is defined as care centers that we have operated for at least the last twelve months and startups that are an expansion of a same store care center.
(2) Total includes acquisitions and denovos.
Operating Results
As a result of our acquisitions, our hospice segment operating results for 2020 and 2019 are not fully comparable.
Overall, our operating income increased $27 million on a $94 million increase in net service revenue. Our year to date operating results were positively impacted by our four acquisitions (106 locations), which contributed approximately $67 million in incremental revenue and $7 million in incremental operating income (excluding corporate costs) to our hospice segment's results for the nine-month period ended September 30, 2020. Additionally, our operating results were favorably impacted by the following: growth in average daily census during the first quarter (prior to COVID-19), the 2020 change in reimbursement, which resulted in an increase in revenue of $3 million but a minimal impact to gross margin for the nine-month period ended September 30, 2020 as the majority of the revenue increase was passed through to our general inpatient and respite facilities, lower revenue adjustments, the suspension of sequestration effective May 1, 2020, lower visit volumes due to facility access restrictions and lower overall spend during the pandemic.
Net Service Revenue
Our net service revenue increased $94 million, approximately $67 million of which is attributable to our acquisition activity. The remaining increase in net service revenue is the result of growth in our average daily census, the suspension of sequestration effective May 1, 2020 ($5 million excluding acquisitions), a 0.5% increase in reimbursement effective October 1, 2019 ($3 million) and lower revenue adjustments as prior year results included a $7 million reduction to revenue related to settlement discussions with the U.S. Department of Justice (see Note 5 – Commitments and Contingencies to our condensed consolidated financial statements for additional information).
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While COVID-19 significantly impacted our admission volumes during the second quarter, our average daily census, which is the main driver of hospice revenue, was up 1% for the nine-month period ended September 30, 2020 driven by a 4% growth in average daily census in the first quarter. Generally, changes in average daily census lag changes in admission volumes. Additionally, our hospice segment reported an increase in admission volumes during the third quarter; however, we continue to experience challenges related to access restrictions imposed by facilities which are a significant source of our hospice admissions.
Other Operating Income
Other operating income consists of the recognition of funds received from the CARES Act Provider Relief Fund. In accordance with the terms and conditions, these funds are intended to cover lost revenues as well as costs directly attributable to COVID-19. For our wholly-owned subsidiaries, we have elected to utilize the funds to cover COVID-19 related costs only, and therefore, have recognized income equal to the amount of COVID-19 costs incurred to date totaling $9 million. These costs are associated with the purchase of personal protective equipment, bonuses paid to our clinicians, clinician training, quarantine pay and COVID-19 testing.
Cost of Service, Excluding Depreciation and Amortization
Our hospice cost of service increased $47 million, approximately $39 million of which is attributable to our acquisition activity. The remaining $8 million increase is primarily due to a 1% increase in average daily census, planned wage increases, COVID-19 costs totaling $9 million and an increase in our general inpatient and respite facility costs as the majority of the reimbursement increase, which became effective October 1, 2019, was passed through to these facilities. These increases were offset by a decline in visits performed by our hourly LPNs and HHAs as well as lower transportation costs.
Other Operating Expenses
Other operating expenses increased $28 million, approximately $24 million of which is related to our acquisition activity. The remaining $4 million increase is due to the addition of resources to support census growth and planned wage increases, partially offset by a decrease in travel and training expense.
Personal Care Segment
The following table summarizes our personal care segment results of operations:

| For the Nine-Month Periods Ended September 30,
| 2020 |  | 2019
Financial Information (in millions): |  |  |
Medicare | $ | — |  |  | $ | — |
Non-Medicare | 54.8 |  |  | 62.1 |
Net service revenue | 54.8 |  |  | 62.1 |
Other operating income | 1.0 |  |  | — |
Cost of service | 41.7 |  |  | 46.4 |
Gross margin | 14.1 |  |  | 15.7 |
Other operating expenses | 9.6 |  |  | 9.5 |
Operating income | $ | 4.5 |  |  | $ | 6.2 |
Key Statistical Data - Total (1): |  |  |
Billable hours | 2,067,958 |  |  | 2,506,113 |
Clients served | 14,057 |  |  | 16,134 |
Shifts | 896,141 |  |  | 1,128,920 |
Revenue per hour | $ | 26.51 |  |  | $ | 24.77 |
Revenue per shift | $ | 61.18 |  |  | $ | 55.00 |
Hours per shift | 2.3 |  |  | 2.2 |

(1) Total includes acquisitions.
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Operating Results
Operating income related to our personal care segment decreased approximately $2 million on a $7 million decrease in net service revenue. The decrease in net service revenue is due to the impact of COVID-19 partially offset by rate increases. The impact of COVID-19 was mitigated by a reduction in costs as most of our personal care employees are paid on an hourly basis and rate increases which were intended to address market pressures and incremental costs related to the pandemic. Our personal care segment incurred approximately $2 million of COVID-19 costs related to the purchase of PPE, bonuses paid to our employees and quarantine pay. Additionally, our personal care segment received funds totaling $1 million under the Mass Home Care ASAP COVID-19 Provider Sustainability Program. These funds were used to cover COVID-19 related costs and are recorded to other operating income within our condensed consolidated statement of operations.
Corporate
The following table summarizes our corporate results of operations:

| For the Nine-Month Periods Ended September 30,
| 2020 |  | 2019
Financial Information (in millions): |  |  |
Other operating expenses | $ | 129.2 |  |  | $ | 122.0 |
Depreciation and amortization | 15.2 |  |  | 7.9 |
Total operating expenses | $ | 144.4 |  |  | $ | 129.9 |

Corporate total operating expenses increased approximately $15 million during the nine-month period ended September 30, 2020 compared to 2019, approximately $6 million of which is attributable to our acquisition activity. The remaining $9 million increase is primarily due to planned wage increases, an increase in employer payroll taxes associated with employee stock option exercises, fees related to our ClearCare partnership and lower gains on the sale of fleet vehicles in 2020 as compared to 2019; these items were partially offset by a decrease in travel and training expense.
Liquidity and Capital Resources
Cash Flows
The following table summarizes our cash flows for the periods indicated (amounts in millions):

| For the Nine-Month Periods Ended September 30,
| 2020 |  | 2019
Cash provided by operating activities | $ | 223.0 |  |  | $ | 126.8 |
Cash used in investing activities | (285.5) |  |  | (351.5) |
Cash provided by financing activities | 81.5 |  |  | 225.3 |
Net increase in cash, cash equivalents and restricted cash | 19.0 |  |  | 0.6 |
Cash, cash equivalents and restricted cash at beginning of period | 96.5 |  |  | 20.2 |
Cash, cash equivalents and restricted cash at end of period | $ | 115.5 |  |  | $ | 20.8 |

Cash provided by operating activities increased $96.2 million during the nine-month period ended September 30, 2020 compared to the nine-month period ended September 30, 2019 primarily due to an increase in operating income, a reduction in days revenue outstanding, the deferral of payroll taxes as provided for in the CARES Act totaling $38.5 million and the receipt of Provider Relief Funds, which we expect to retain, totaling $43.5 million, partially offset by the payment of COVID-19 related expenses.
During the nine-month periods ended September 30, 2020 and 2019, our cash used in investing activities primarily consisted of the purchase of property and equipment, investments in equity method investees and acquisitions. Additionally, during the nine-month period ended September 30, 2020, our cash flows from investing activities included proceeds from the sale of our investment in the Heritage Healthcare Innovation Fund, LP (see Note 1 - Nature of Operations, Consolidation and Presentation of Financial Statements to our condensed consolidated financial statements for additional information). Cash used in investing
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activities decreased $66.0 million during the nine-month period ended September 30, 2020 compared to the nine-month period ended September 30, 2019 as a result of a reduction in acquisition spend.
During the nine-month periods ended September 30, 2020 and 2019, our financing activities primarily consisted of borrowings under our term loan and/or revolving credit facility, repayments of borrowings, the remittance of taxes associated with shares withheld on non-cash compensation and proceeds related to the exercise of stock options and the purchase of stock under our employee stock purchase plan. Additionally, during the nine-month period ended September 30, 2020, our financing activities included the receipt of Provider Relief Funds, which we do not expect to retain, totaling $60.0 million (see Note 10 - Novel Coronavirus Pandemic ("COVID-19") to our condensed consolidated financial statements for additional information). Cash provided by financing activities decreased $143.8 million during the nine-month period ended September 30, 2020 compared to the nine-month period ended September 30, 2019 primarily due to borrowings under our Amended Credit Agreement to fund the CCH acquisition in 2019 and the remittance of tax withholding obligations related to non-cash compensation and stock option exercises in 2020 (see Note 7 – Capital Stock and Share-Based Compensation to our condensed consolidated financial statements for additional information), partially offset by the receipt of Provider Relief Funds totaling $60.0 million.
Liquidity
Typically, our principal source of liquidity is the collection of our patient accounts receivable, primarily through the Medicare program. In addition to our collection of patient accounts receivable, from time to time, we can and do obtain additional sources of liquidity by the incurrence of additional indebtedness. While we have experienced disruption in our business volume due to COVID-19, we have not seen a change in our collection trends and remain confident in our ability to fund our operations.
During the nine-month period ended September 30, 2020, we spent $3.0 million in capital expenditures as compared to $6.3 million during the nine-month period ended September 30, 2019. Our capital expenditures for 2020 are expected to be approximately $4.0 million to $6.0 million, excluding the impact of any future acquisitions.
As of September 30, 2020, we had $112.9 million in cash and cash equivalents and $376.2 million in availability under our $550.0 million Revolving Credit Facility. Our cash and cash equivalents include $60.0 million related to CARES Act funds that we do not expect to utilize and have recorded as a liability within our condensed consolidated balance sheet as of September 30, 2020.
Based on our operating forecasts and our debt service requirements, we believe we will have sufficient liquidity to fund our operations, capital requirements and debt service requirements.
Outstanding Patient Accounts Receivable
Our patient accounts receivable increased $13.2 million from December 31, 2019 due to our acquisition activity which added $19.6 million to accounts receivable and the reduction in RAPs under PDGM, partially offset by a reduction in days revenue outstanding which decreased 0.9 days despite an estimated negative impact of 3.2 days related to the transition of PDGM. Our cash collection as a percentage of revenue was 106% and 102% for the nine-month periods ended September 30, 2020 and 2019, respectively. Our days revenue outstanding at September 30, 2020 was 40.0 days which is a decrease of 0.9 days from December 31, 2019 and a decrease of 2.0 days from June 30, 2020.
Our patient accounts receivable includes unbilled receivables and are aged based upon our initial service date. We monitor unbilled receivables on a care center by care center basis to ensure that all efforts are made to bill claims within timely filing deadlines. Our unbilled patient accounts receivable can be impacted by acquisition activity, probe edits or regulatory changes which result in additional information or procedures needed prior to billing. The timely filing deadline for Medicare is one year from the date the episode was completed and varies by state for Medicaid-reimbursable services and among insurance companies and other private payors.
The following schedules detail our patient accounts receivable, by payor class, aged based upon initial date of service (amounts in millions, except days revenue outstanding):
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| 0-90 |  | 91-180 |  | 181-365 |  | Over 365 |  | Total
At September 30, 2020: |  |  |  |  |  |  |  |  |
Medicare patient accounts receivable | $ | 150.9 |  |  | $ | 4.9 |  |  | $ | 1.4 |  |  | $ | 0.7 |  |  | $ | 157.9 |
Other patient accounts receivable: |  |  |  |  |  |  |  |  |
Medicaid | 19.5 |  |  | 2.6 |  |  | 2.6 |  |  | — |  |  | 24.7 |
Private | 59.5 |  |  | 5.7 |  |  | 3.0 |  |  | — |  |  | 68.2 |
Total | $ | 79.0 |  |  | $ | 8.3 |  |  | $ | 5.6 |  |  | $ | — |  |  | $ | 92.9 |
Total patient accounts receivable |  |  |  |  |  |  |  |  | $ | 250.8 |
Days revenue outstanding (1) |  |  |  |  |  |  |  |  | 40.0 |
| 0-90 |  | 91-180 |  | 181-365 |  | Over 365 |  | Total
At December 31, 2019: |  |  |  |  |  |  |  |  |
Medicare patient accounts receivable | $ | 115.2 |  |  | $ | 13.8 |  |  | $ | 6.8 |  |  | $ | 1.0 |  |  | $ | 136.8 |
Other patient accounts receivable: |  |  |  |  |  |  |  |  |
Medicaid | 22.6 |  |  | 5.7 |  |  | 4.0 |  |  | — |  |  | 32.3 |
Private | 60.0 |  |  | 6.3 |  |  | 2.2 |  |  | — |  |  | 68.5 |
Total | $ | 82.6 |  |  | $ | 12.0 |  |  | $ | 6.2 |  |  | $ | — |  |  | $ | 100.8 |
Total patient accounts receivable |  |  |  |  |  |  |  |  | $ | 237.6 |
Days revenue outstanding (1) |  |  |  |  |  |  |  |  | 40.9 |

(1)Our calculation of days revenue outstanding is derived by dividing our ending patient accounts receivable at September 30, 2020 and December 31, 2019 by our average daily patient revenue for the three-month periods ended September 30, 2020 and December 31, 2019, respectively.
Indebtedness
First Amendment to Amended and Restated Credit Agreement
On February 4, 2019, we entered into the First Amendment to our Credit Agreement (as amended by the First Amendment, the "Amended Credit Agreement"). The Amended Credit Agreement provides for a senior secured credit facility in an initial aggregate principal amount of up to $725.0 million, which includes a $550.0 million Revolving Credit Facility under the Credit Agreement and a term loan facility with a principal amount of up to $175.0 million (the "Term Loan Facility" and collectively with the Revolving Credit Facility, the "Credit Facility"), which was added by the First Amendment.
We borrowed the entire principal amount of the Term Loan Facility on February 4, 2019 in order to fund a portion of the purchase price of the CCH acquisition, with the remainder of the purchase price and associated transactional fees and expenses funded by proceeds from the Revolving Credit Facility.
Our weighted average interest rate for borrowings under our $550.0 million Revolving Credit Facility was 1.8% and 2.2% for the three and nine-month periods ended September 30, 2020, respectively, and 3.8% and 3.9% for the three and nine-month periods ended September 30, 2019, respectively. Our weighted average interest rate for borrowings under our $175.0 million Term Loan Facility was 1.7% and 2.3% for the three and nine-month periods ended September 30, 2020, respectively, and 3.7% and 3.9% for the three-month period ended September 30, 2019 and for the period February 4, 2019 to September 30, 2019, respectively.
As of September 30, 2020, our consolidated leverage ratio was 1.0, our consolidated interest coverage ratio was 18.9 and we are in compliance with our covenants under the Amended Credit Agreement.
As of September 30, 2020, our availability under our $550.0 million Revolving Credit Facility was $376.2 million as we have $145.0 million outstanding in borrowings and $28.8 million outstanding in letters of credit.
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See Note 4 - Long Term Obligations to our condensed consolidated financial statements for additional details on our outstanding long-term obligations.
Share Repurchase
2019 Stock Repurchase Program
On February 25, 2019, we announced that our Board of Directors authorized a stock repurchase program, under which we could have repurchased up to $100 million of our outstanding common stock through March 1, 2020. We did not repurchase any shares pursuant to this stock repurchase program during 2020. The stock repurchase program expired on March 1, 2020.
Inflation
We do not believe inflation has significantly impacted our results of operations.
Critical Accounting Estimates
See Part II, Item 7 – Critical Accounting Estimates and our consolidated financial statements and related notes in Part II, Item 8 of our 2019 Annual Report on Form 10-K, for accounting policies and related estimates we believe are the most critical to understanding our condensed consolidated financial statements, financial condition and results of operations and which require complex management judgment and assumptions, or involve uncertainties. These critical accounting estimates include revenue recognition and goodwill and other intangible assets. There have not been any changes to our significant accounting policies or their application since we filed our 2019 Annual Report on Form 10-K.
ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
We are exposed to market risk from fluctuations in interest rates. Our Revolving Credit Facility carries a floating interest rate which is tied to the Eurodollar rate (i.e. LIBOR) and the Prime Rate and therefore, our condensed consolidated statements of operations and our condensed consolidated statements of cash flows are exposed to changes in interest rates. As of September 30, 2020, the total amount of outstanding debt subject to interest rate fluctuations was $311.3 million. A 1.0% interest rate change would cause interest expense to change by approximately $3.1 million annually, assuming the Company makes no principal repayments.
ITEM 4. CONTROLS AND PROCEDURES
Evaluation of Disclosure Controls and Procedures
We have established disclosure controls and procedures which are designed to provide reasonable assurance of achieving their objectives and to ensure that information required to be disclosed in our reports filed under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), is recorded, processed, summarized, disclosed and reported within the time periods specified in the Securities and Exchange Commission's rules and forms. This information is also accumulated and communicated to our management and Board of Directors to allow timely decisions regarding required disclosure.
In connection with the preparation of this Quarterly Report on Form 10-Q, as of September 30, 2020, under the supervision and with the participation of our management, including our principal executive officer and principal financial officer, we conducted an evaluation of the effectiveness of our disclosure controls and procedures, as such term is defined under Rules 13a-15(e) and 15d-15(e) promulgated under the Exchange Act.
Based on this evaluation, our principal executive officer and principal financial officer concluded that our disclosure controls and procedures were effective at a reasonable assurance level as of September 30, 2020, the end of the period covered by this Quarterly Report.
Changes in Internal Controls
There have been no changes in our internal control over financial reporting (as defined in Exchange Act Rule 13a-15(f)) that have occurred during the quarter ended September 30, 2020, that have materially impacted, or are reasonably likely to materially impact, our internal control over financial reporting.
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Inherent Limitations on Effectiveness of Controls
Our management, including our principal executive officer and principal financial officer, does not expect that our disclosure controls or our internal controls over financial reporting will prevent or detect all errors and all fraud. A control system, no matter how well designed and operated, can provide only reasonable, not absolute, assurance that the control system’s objectives will be met. The design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their costs. Further, because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that misstatements due to error or fraud will not occur or that all control issues and instances of fraud, if any, have been detected. These inherent limitations include the realities that judgments in decision-making can be faulty and that breakdowns can occur because of simple error or mistake. Controls can also be circumvented by the individual acts of some persons, by collusion of two or more people, or by management override of the controls. The design of any system of controls is based in part on certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions. Projections of any evaluation of controls’ effectiveness to future periods are subject to risks. Over time, controls may become inadequate because of changes in conditions or deterioration in the degree of compliance with policies and procedures. Our disclosure controls and procedures are designed to provide reasonable assurance of achieving their objectives and, based on an evaluation of our controls and procedures, our principal executive officer and our principal financial officer concluded our disclosure controls and procedures were effective at a reasonable assurance level as of September 30, 2020, the end of the period covered by this Quarterly Report.
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PART II. OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
See Note 5 - Commitments and Contingencies to the condensed consolidated financial statements for information concerning our legal proceedings.
ITEM 1A. RISK FACTORS
There have been no material changes in the risk factors described in our Annual Report on Form 10-K for the year ended December 31, 2019, except for the risk factor below.
Our business may be materially adversely affected by the ongoing novel coronavirus ("COVID-19") pandemic.
The recent outbreak of the COVID-19 pandemic has resulted in a general economic downturn and volatility in the stock market and has also caused and may continue to cause a decrease in our patient volumes and revenues, an increase in costs and an inability to access our patients and referral sources and could lead to staffing and medical supply shortages, any of which, or a combination of which, could have a material adverse effect on our business and financial results. The ultimate impact of COVID-19, including the impact on our liquidity, financial condition and results of operations, is uncertain and will depend on many factors and future developments, which are highly uncertain and cannot be predicted at this time, including the severity, scope and length of time that the pandemic continues, including regional surges in COVID-19 cases at various times, its impact on the national and global economy, its effect on the demand for our services, our ability to ensure the safety of our patients and employees and the actions taken by federal, state and local authorities to contain or treat the COVID-19 pandemic.
ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
The following table provides the information with respect to purchases made by us of shares of our common stock during each of the months during the three-month period ended September 30, 2020:

Period | (a) Total Number of Shares (or Units) Purchased |  |  | (b) Average Price Paid per Share (or Unit) |  | (c) Total Number of Shares (or Units) Purchased as Part of Publicly Announced Plans or Programs |  | (d) Maximum Number (or Approximate Dollar Value) of Shares (or Units) That May Yet Be Purchased Under the Plans or Programs
July 1, 2020 to July 31, 2020 | 33,971 |  |  |  | $ | 215.18 |  |  | — |  |  | $ | — |
August 1, 2020 to August 31, 2020 | 232,109 |  |  |  | 231.94 |  |  | — |  |  | — |
September 1, 2020 to September 30, 2020 | — |  |  |  | — |  |  | — |  |  | — |
| 266,080 |  | (1) |  | $ | 229.80 |  |  | — |  |  | $ | — |

(1)Includes shares of common stock surrendered to us by certain employees to satisfy tax withholding and/or strike price obligations in connection with the vesting of non-vested stock and exercise of stock options previously awarded to such employees under our 2008 and 2018 Omnibus Incentive Compensation Plans.
ITEM 3. DEFAULTS UPON SENIOR SECURITIES
None.
ITEM 4. MINE SAFETY DISCLOSURES
Not applicable.
ITEM 5. OTHER INFORMATION
None.
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ITEM 6. EXHIBITS
The exhibits marked with the cross symbol (†) are filed and the exhibits marked with a double cross (††) are furnished with this Form 10-Q. Any exhibits marked with the asterisk symbol (*) are management contracts or compensatory plans or arrangements filed pursuant to Item 601(b)(10)(iii) of Regulation S-K.

Exhibit Number |  | Document Description |  | Report or Registration Statement |  | SEC File or Registration Number |  | Exhibit or Other Reference
3.1 |  | Composite of Certificate of Incorporation of the Company inclusive of all amendments through June 14, 2007 |  | The Company’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2007 |  | 0-24260 |  | 3.1 |
3.2 |  | Composite of By-Laws of the Company inclusive of all amendments through October 17, 2019 |  | The Company’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2019 |  | 0-24260 |  | 3.2 |
†31.1 |  | Certification of Paul B. Kusserow, President and Chief Executive Officer (principal executive officer), pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 |  |  |  |  |  |
†31.2 |  | Certification of Scott G. Ginn, Chief Financial Officer (principal financial officer), pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 |  |  |  |  |  |
††32.1 |  | Certification of Paul B. Kusserow, President and Chief Executive Officer (principal executive officer), pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 |  |  |  |  |  |
††32.2 |  | Certification of Scott G. Ginn, Chief Financial Officer (principal financial officer), pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 |  |  |  |  |  |
†101.INS |  | Inline XBRL Instance - The instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document. |  |  |  |  |  |
†101.SCH |  | Inline XBRL Taxonomy Extension Schema Document |  |  |  |  |  |
†101.CAL |  | Inline XBRL Taxonomy Extension Calculation Linkbase Document |  |  |  |  |  |
†101.DEF |  | Inline XBRL Taxonomy Extension Definition Linkbase |  |  |  |  |  |
†101.LAB |  | Inline XBRL Taxonomy Extension Labels Linkbase Document |  |  |  |  |  |
†101.PRE |  | Inline XBRL Taxonomy Extension Presentation Linkbase Document |  |  |  |  |  |
104 |  | Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101) |  |  |  |  |  |

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SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

A MEDISYS, I NC. (Registrant)
By: |  | /s/ SCOTT G. GINN
|  | Scott G. Ginn,
|  | Principal Financial Officer and
|  | Duly Authorized Officer

Date: October 29, 2020
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